Customer Service Officer

1 day ago

Bayswater, Australia Supagas Pty Ltd Full time

Fantastic rewards program
- Work for an Essential Service for financial security.
- Continual ongoing support and training provided.

**About Supagas**
Supagas is a fast growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth and success based on our exceptional customer service, offering quality products in the highly competitive market.

**About the Role**
Join our Customer Service team on a Full Time, permanent basis at our Bayswater branch.

**Duties**
- Foster and drive the ‘Yes We Can’ attitude in achieving internal and external customer satisfaction
- Answer a high volume of incoming calls, placing orders and assisting with customer enquiries
- Support operations to ensure the customers' expectations of service are exceeded
- Attend to 'walk-in' customer enquiries and purchases

**Skills & experience**
- Must have previous experience in an office administration and inbound call centre roles
- Demonstrated experience in customer sales, customer retention and customer dispute resolution
- Competent in the use of Microsoft Office
- Familiarity with Pronto highly regarded
- A positive, enthusiastic team player with a strong work ethic.
- National Police Check is required prior to commencement.

**Benefits**
- Generous base salary plus superannuation.
- Continual ongoing support and training provided.
- Work for an Essential Service for financial security.
- Fantastic rewards program

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