Customer Service Officer
5 days ago
**About the company**
This Australian Owned company is a leading supplier to the residential building industry. With an outstanding reputation, they pride themselves on supplying high quality products and service. They have a fantastic team culture and fantastic office located in Bayswater.
**About the role**
You will be reporting to the Customer Service Manager, and be responsible for a range of customer service and administrative duties. The right person will have a "can-do" attitude and high personal performance standards. You will be able to deal with difficult situation and make decisions.
**Duties**
- Provide a high level of customer service via phone and adhere to quality standards
- Confirm orders and deliveries, respond to enquiries and resolve issues
- Process orders and use of computer systems
- Support the sales team and act as a first point of contact
- Maintain systems and records
**Skills and Experience**
- Excellent attitude and team player
- Able to effectively communicate with customers at all levels
- Strong computer skills and proficient using MS Office suite
- Customer service experience (building industry advantageous)
- Attention to detail and organisational skills
**How to apply**
If you have the desired skills and are looking to make your next career move, please click APPLY now.
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