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Team Leader
3 weeks ago
Team Leader
EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us to continually invest in our employees ensuring a **long-term career** here at EML.
**THE OPPORTUNITY**
As part of our diverse team based in **Adelaide**, you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
The purpose of this role is to pro-actively and effectively manage claims and injury management aspects of a caseload of high-risk significant workers' compensation claims within the legislation and achieve compliance with the Performance Measures.
The position also involves leading and supervising the day-to-day work activity, training and development of a high performing and customer-responsive team.
This will be a **full time, 12 month contract** based in the **Adelaide** office, with flexibility to work from home.
**YOUR RESPONSIBILITIES**
- Ensure team members achieve performance and KPI targets as set out under the BU performance framework.
- Utilise appropriate feedback to identify, oversee and foster an efficient, collaborative, and effective customer-centric operating model.
- Identify and evaluate individual and organisational development needs. Deliver individual and group learning and development programs.
- Drive continuous improvement and innovation. Maintain awareness of industry developments and trends and respond effectively to changes.
- Oversight of team budget expenditure, if required.
- Effectively manage team resources and priorities.
- Ensuring appropriate strategies are in place to maximise performance revenue, report and use the insights.
**ABOUT YOU**
- Demonstrated experience in a similar leadership role, working within in in a fast-paced business environment
- Qualification aligned to Business, Commerce, Personal Injury Management or Allied Health (Occupational Therapy, Physiotherapy, Rehabilitation, Nursing, Psychology or Exercise Sciences) advantageous.
- Minimum intermediate proficiency in Microsoft office suite
**WHAT WE OFFER**
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please.
Job ID JR2129
