Team Leader Scheduling

**Lead with Purpose - Deliver Outstanding Aged Care Scheduling with Heart**

Are you an energetic people leader who loves solving problems, supporting others, and improving how things work? Do you get satisfaction from knowing your work has a direct impact on someone’s wellbeing and day-to-day life? If so, we’d love to meet you

At **UnitingSA**, we’ve been supporting South Australians for over 100 years, empowering individuals, strengthening communities, and delivering care with compassion and respect. We’re here to make a real difference, and so are you.

We’re looking for a **Team Leader - Scheduling** to join our Community Aged Care team. This role is at the heart of what we do, making sure the right people are in the right place at the right time, so our clients receive the care they need, when they need it.

**A bit about the role**

No two days will look exactly the same, and that’s what makes it exciting. As Team Leader - Scheduling, you’ll be leading a team of Scheduling Officers who coordinate support workers to deliver in-home services to older people across the community.

You’ll be:

- **Leading and mentoring** your team to perform at their best, coaching, guiding, and growing together.
- **Managing rosters** to ensure our clients receive care that’s timely, consistent, and aligned with their preferences. This includes clinical staff (nurses and allied health) plus Support Workers
- **Using systems like AlayaCare** to optimise workforce scheduling and keep everything running smoothly.
- **Making sense of the data**, identifying opportunities for improvement, and putting ideas into action.
- **Working across teams**, including Clinicians and Care Partners, to keep services seamless and client-focused.
- **Keeping us compliant**, staying across industrial awards and aged care standards to make sure our work is not just great, but done right.

**Why you’ll love working at UnitingSA**

We’re a values-driven organisation, guided by **Respect, Compassion, Courage, and Integrity**, and everything we do is focused on helping people live their best life.

Here’s what you can look forward to:

- **Make a genuine impact**: Help shape how care is delivered to older South Australians living independently at home.
- **Feel supported**: Join a collaborative team where your ideas are heard and your efforts are recognised.
- **Learn and grow**: Access regular professional development and pathways for career progression.
- **Enjoy real benefits**:
- **Salary Packaging**: Up to $15,900 tax-free, plus $2,650 for meals/entertainment, and novated leasing benefits.
- **Leave Loading**: 17.5% boost to your annual leave pay.
- **Wellbeing Support**: Access to a comprehensive Employee Assistance Programme and discounted health insurance.
- **Career Development**: Ongoing learning and leadership opportunities to support your growth.
- **Inclusive Culture**: Flexible work options and a welcoming, values-driven team.
- **Generous Parental Leave**: 16 weeks paid leave to support your family milestones.

**What we’re looking for**

You're someone who leads with empathy, thrives in a fast-paced environment, and enjoys bringing order and clarity to complexity. You don’t just "manage" a team, you build one.

You’ll bring:

- A **Certificate IV** in Administration, Business, Health, Community Services or equivalent experience
- Previous experience in a **team leadership** or supervisory role, ideally within scheduling or rostering
- Strong understanding of **workforce planning tools**, experience with **AlayaCare** is a big plus
- A working knowledge of **industrial relations obligations** and aged care service requirements, knowledge of SCHADS is definitely an advantage
- Great communication and people skills, with a natural ability to build rapport, resolve issues, and stay calm under pressure
- The ability to **juggle competing priorities** with professionalism, warmth, and a dash of humour
- A current **NDIS Worker Screening Check** (or willingness to obtain)

**Sound like you? Let’s chat.**

This is more than just a job, it’s a chance to be part of something bigger. At UnitingSA, you’ll join a passionate, inclusive team that truly cares, about the people we support, and about each other.

If you would like to know more about this role, please reach out to **Anna Truong,** Business Manager on **8448 6250**, for a confidential discussion.

You can review the Job Description by following the prompts to apply.

Our employment screenings vary based on role requirements to ensure we recruit individuals who align with our standards.

Applications close **Friday 1**st** August 2025**.