Team Leader

3 days ago

Greater Adelaide SA, Australia EML Group Full time

Team Leader

EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us to continually invest in our employees ensuring a **long-term career** here at EML.

**THE OPPORTUNITY**

As part of our diverse team based in **Adelaide**, you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

The purpose of this role is to lead and manage a team of Claims Specialists who pro-actively and effectively manage claims and injury management aspects for significantly injured workers within legislative boundaries with a view to recovery and return to life after workplace injury.

This will be a **full-time, permanent** position based in the **Adelaide **office, with flexibility to work from home.

**YOUR RESPONSIBILITIES**
- Drive continuous improvement and innovation. Maintain awareness of industry developments and build strong relationships within the industry to better support our customers.
- Identify and evaluate individual and organisational development needs. Leverage resources to deliver individual and group learning and development programs.
- Ensuring appropriate strategies are in place to maximise recovery and return to life outcomes, using these insights to refine the service offering.
- Utilise appropriate feedback to identify, oversee and foster an efficient, collaborative, and effective customer-centric operating model.
- Develop and evolve our service offering for those customers impacted by significant injuries
- Build and maintain a strong team culture centred on accountability that celebrates individual and team success.

**ABOUT YOU**
- Demonstrated experience in a similar leadership role, working within in in a fast-paced business environment.
- Experienced in having candid conversations to help people be the best they can be.
- Proven experience innovating for improvement and delivering great results for customers.
- A visionary leader who has an ability to quickly engage people and bring them along on the journey to success.
- A creative mind who can see opportunities for improvement in a regulated environment.

**WHAT WE OFFER**

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please.

Job ID JR3016

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