Personal Assistant

**Location**: Melbourne, VIC, AU

**Company**:metrotrain

Metro is a
**multi-award winning organisation**, and we pride ourselves on our team of
**honest**, high performing professionals who are talented, inclusive and
**safety** focused and who are at the core of our success. You will be joining an organisation that is known as a global leader in its field but also prides itself on being dynamic, embracing new technologies and focused on customer service. Our aim is to promote work/life balance, allow team members to bring their best to work and to truly be focused on a common goal which is to provide a world-class railway service.

**Position Purpose Statement**

Reporting to the General Manager Passenger Experience, the Personal Assistant will provide the strong administrative and operational support to ensure the Passenger Experience Division is highly functional and responsive.

The Personal Assistant needs to constructively work with the General Manager Passenger Experience, team members within Passenger Experience, MTM Executive members, other MTM departments and external stakeholders.

**About the Role**

Some of the duties and responsibilities include but not limited to:

- Assist with preparation, formatting and distribution of agenda and associated papers for MTM Executive meetings, stakeholder meetings, and various meetings
- Prepare and edit correspondence, communications, presentations, reports, and other documentations
- Manage incoming and outgoing communication ensuring it is responsive, welcoming and effective
- Oversee purchasing, invoicing, reimbursements and record keeping, and work with the GM Passenger Experience to monitor and manage annual budget
- Research, collect and analyse data and other information to prepare reports and documents
- Establish and implement organisational systems and processes to ensure a smooth running and efficient office including maintaining electronic and where required, manual files and keeping records up to date, secure and accessible
- Support the development, implementation, review and improvement of organisational policies, procedures and processes

**About Us**

Our aim is to promote work/life balance, allow members to bring their unique selves to work and be truly focused on a common goal which is to provide a world-class railway service. Furthermore, you will work in a highly supportive team environment that empowers you to make decisions, values your ideas and contributions, and encourages career development.

At Metro we believe that inclusion is the achievement of a work environment, in which all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to our success. We place a significant focus on increasing women in our workforce and have made substantial efforts to increase the number of women in train driving, engineering and senior leadership roles. We also have our commitment to social inclusion employment for people from under-represented groups and those facing barriers to employment.

**What's in it for You?**
- Metro supports work/life balance and understands that there is more to life than work. We provide opportunities to work from home as agreed with your line manager aligned with achieving required business outcomes and MTM Flexible Work policy
- All Metro employees receive a free Myki Pass that allows free Public Transport in Victoria
- Have a significant impact on improving current processes and initiatives
- Work with a supportive, down to earth team of individuals from varying backgrounds and experiences
- Access to a wide range of Corporate discounts

**About You**:

- To be successful in this role, you will need to meet the following key criteria:

- Relevant qualification in Business Administration or extensive experience in a similar role
- Proven capacity to produce high quality reports and documents in a timely manner for internal, external and Board purposes
- Experience in financial management such as purchasing, invoicing and reimbursements and budget management
- Successful experience managing a dynamic, rapidly changing office and providing high-level administrative support

This is a fantastic opportunity to build on the career you've developed to date and take it to the next level by making a tangible impact that matters.

If what you’ve read resonates with your values, experience and career aspiration then we want to hear from you