Client Account Manager

2 weeks ago

Dandenong, Australia Green by Nature AU Full time

Join a values-driven organisation with a strong safety culture
- Work on high-profile, meaningful landscape projects
- Company vehicle and tools of trade included
- Supportive leadership, training, and development opportunities

**About Us**

At **Green by Nature**, we’re passionate about creating and maintaining beautiful, functional outdoor spaces. As a leading provider of landscape maintenance services, we pride ourselves on delivering exceptional results for our clients while fostering a supportive and professional workplace for our team.

Are you a relationship-driven professional with a passion for landscape maintenance and service delivery? We're seeking a Client Account Manager to join our high-performing operations team and play a key role in maintaining and growing strong client relationships across our portfolio.

**About the Role**

As a Client Account Manager, you’ll work closely with our State Manager and operations teams to deliver exceptional service to commercial and domestic clients. You’ll be the face of our business—ensuring every site meets our high standards and every client is kept informed, satisfied, and engaged.

**Key Responsibilities**
- Build and maintain strong, positive relationships with clients
- Coordinate timely delivery of landscape maintenance services
- Conduct regular site visits and client walk-throughs
- Prepare and submit enhancement proposals and quotations
- Monitor job site quality and resolve service issues proactively
- Support operational teams in achieving performance and budget targets
- Ensure compliance with WHS and environmental standards
- Promote sustainability and corporate responsibility

**What You’ll Need to Succeed**
- Background in landscaping, horticulture, greenkeeping or similar
- Strong client service and communication skills
- Ability to lead, coach and collaborate with operational teams
- Experience in quoting, scheduling, and quality control
- Strong problem-solving and time management abilities
- Solid MS Office skills
- Current driver’s licence

Qualifications in horticulture or similar are highly desirable.

**Why Join Us?**
- Join a values-driven organisation with a strong safety culture
- Work on high-profile, meaningful landscape projects
- Company vehicle and tools of trade included
- Supportive leadership, training, and development opportunities

If you’re ready to take the next step in your landscape management career, click APPLY NOW

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