Rto Student Services/administration Officer

2 days ago

Brisbane, Australia Albright Institute of Business and Language Full time

**RTO Student Services and Reception/Administration Officer - Brisbane**
- Do you have a passion for education?
- Exceptional organisational skills?
- Team and people skills?
- Caring personality?
- Eye for detail?

Then you will be at the right place with Albright

**About us**:
Albright Institute is a Registered Training Organisation (RTO) in the heart of Brisbane City with three more campuses across Australia (Sydney, Adelaide and Melbourne). We aim to provide our students with a quality and memorable educational experience in Australia and this will not be possible unless with the help of team members who have a passion for education, are enthusiastic and resilient, with a strong customer and commercial focus and are ready to belong to Albright family.

Albright Institute is currently looking for an experienced Student Services/Administration Officer to join our team on a full-time basis. Working with extremely supportive management team, great team members from all around the globe and a challenging and dynamic environment will ensure you grow and help our business grow as well.

**About the role**:
The Services/Administration Officer has a broad range of responsibilities to ensure the business and also our students receive the utmost support that is required for excellence.

**Some of the responsibilities of the role are**:

- Ensure all administrative processes are followed in an accurate and timely manner
- Manage the receptionist duties according to the staff roster
- Ensure student files are accurately maintained
- Maintain Albright Institute’s SMS (RTO Manager
- Meshed Group)
- Process Offer letters and CoEs (including variations: cancellations, deferments, suspensions, ITRs, transfers away, concurrent CoEs)
- Act as the first point of contact for students and external clients and assist with various enquiries
- Time management and work load management and attention to detail
- Provide support to the Management Team as required
- Assist Front Desk (Student services) officers should the need arise

**Essential requirements for the role**:

- Understand ESOS Act, National Code and other related industry legislation.
- A can do attitude and eye for detail
- Ability to maintain strong relationships and be a team player
- Accurate data entry skills
- Good command of written and Spoken English
- Advanced Computer literacy
- Ability to manage complex systems (RTOM and Prisms)
- Ability to manage time and workload
- Ability to present a positive image to all our clients

**Successful applicant must have at least 2 years’ experience as an Student Services/Administration Officer in CRICOS environment, managing international students.**

**Please note**:
We cannot wait to hear from you

**Job Types**: Full-time, Part-time, Permanent, Casual
Part-time hours: 40 per week

**Salary**: $55,000.00 - $65,000.00 per year

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Shift work

Work Location: In person

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