People & Culture Administrator

**INTRINSIC HEALTH IS LOOKING FOR AN EXPERIENCED PEOPLE & CULTURE ADMINISTRATOR**

If you are passionate, creative, and determined to make a difference to the health and wellbeing of people within our community, then this role is for you

Join an amazing team of allied health professionals and provide direct support to the Corporate Leadership Team

**THE ROLE**

This newly created People & Culture Administrator role recognises our organisational growth and the need to bolster our people capabilities across the organisation. Key to this role is the support of staff with respect to our quality initiatives and key systems, to promote both compliance and employee wellbeing.

The People & Culture Administrator (PCA) is responsible for undertaking the end-to-end recruitment and the provision of discrete administrative and support services for the Intrinsic Health Group. The PCA monitors organisational boundaries with respect to CEO support; recruitment, onboarding and orientation tasks; tracking professional certifications and mandatory training; and tender screening and management. This role will require a face-to-face presence in the Brisbane Office per the employment contract.

The PCA reports to the Director of Strategy & Governance as part of the People & Culture Group, and directly to the CEO for CEO support tasks. In addition, the PCA works closely with the Corporate Leadership Team members (CLT) including the Director of strategy & Governance, Director of Clinical Services and Marketing and Communications Coordinator to support the actions of the CLT.

The PCA is responsible for a variety of related tasks, that are intermittently but not constantly required. This requires an advanced ability to prioritise tasks.

**General responsibilities**

Recruitment
- Onboarding of new team members

Quality and Systems
- Orientation of new staff
- Compliance - oversee professional certifications and mandatory training
- Management of referrer agreements and compliance documentation
- Update and maintain records and databases, complying with processes to ensure that all information is accurate, stored correctly and accessible
- Develop knowledge of relevant legislation, policies, procedures and guidelines to ensure the compliance with regulatory requirements
- Visa administration
- Undertake in-house training to become the splose (CRM) lead
- Quality committee and project support
- Tender and grant management

Fulfil other duties as required by the CEO and the CLT. This may include administrative backfill.

**Required Experience**
- Minimum twelve months experience in an administration/coordinator role in a fast paced, service-oriented environment

**Desirable qualifications**
- Tertiary qualification (Bachelors, Certificate, Diploma) in Administration, Psychology, Human Resources, Project Management, or a related field
- HR/Recruitment experience is highly regarded

**Desirable experience**
- Project management experience
- Recognition as a team player and the confidence to manage up

**Required knowledge**
- Understand and use available technologies to maximise efficiencies and effectiveness including proficiency with Microsoft Office suite, Outlook, Excel, and PowerPoint.
- Ability to manage multiple priorities with delivery to agreed timelines
- Proficient in both oral and written communication
- Complete confidentiality, sensitivity, and delicacy in managing sensitive data and client information

**Skills & competencies**
- Deliver Results: Achieve results through the efficient use of resources and a commitment to quality outcomes
- Attention to Detail: including with written skills, and when communicating with others, internally and externally.
- Time management: set objectives, deliver to realistic timeframes for self, and agree with others.
- Drive and Motivation: Strong organisational skills, initiative-taking behaviour, a detail-oriented approach, the ability and confidence to manage

**Personal attributes**
- Initiative-taking and detail-oriented
- Professional approach and engaging phone manner
- Confident manner and ability to work under pressure
- Ability to manage competing CEO diary demands
- Ability to put others at ease and to understand their key motivations
- Organisational and time management skills
- Utilisation of written records to document timelines and processes
- Positive, passionate, and planned approach to change
- Inclusive and collaborative approach to working with others
- Ability to recognise and advance talent in others
- Desire to advance professional skills

**Other**:

- Current driving licence
- Access to personal vehicle
- Current Police Check
- Flu and Covid vaccinations
- NDIS Worker Screener

**WHO ARE WE?**

Intrinsic Health Group was founded in 2017 with a clear mission to provide people of all ages with allied health services to enhance their physical, psychological, and social well-being. Since then, we have expanded into a team of over 70 passionate allied health prof