Trainee - Customer Experience Officer

7 days ago

Windsor, Australia Hawkesbury City Council Full time

**Closing date**: 1/12/2024 11:59 PM AUS Eastern Standard Time**Location**: Windsor, NSW**Department**: Corporate Services / Business Transformation & Customer Experience**Employment type**: Full-Time- Be passionate. Be progressive. Hawkesbury City Council._
- ** 12 Month Traineeship**:

- ** 4 days on job training and 1 day of study**:

- ** Study Certificate III Business Administration**

Hawkesbury City Council is the largest local government area in metropolitan NSW covering 2,800 square kilometres, incorporating both urban and rural communities. We are committed to working together to deliver outcomes for the community through innovation and best practice.

**The Role**

You will report to the Customer Experience Coordinator and work closely with our Customer Experience Seniors at our Windsor office.

This is a great opportunity to develop a broad range of administration skills while completing an accredited Cert III Business Administration qualification, which will help to kick start your career for future success.

**About You**

You will be a highly motivated individual who has excellent communication and interpersonal skills. You enjoy customer contact, data entry, a fast-paced environment and being a team players. You’re results orientated and have high attention to detail.

This traineeship will assist you to progress your career in Local Government or Customer Service based industries.

To be considered for this position, you must have completed your Year 10 School Certificate and have some customer service or administration experience.

It is also essential that you **do not already possess a Certificate III** **or higher-level qualification**.

Applicants should note that **continuing employment beyond the twelve month traineeship period cannot be guaranteed.**

**Essential Criteria**
- Completion of Year 10 School Certificate or equivalent
- Demonstrated customer service or administration experience
- Good telephone manner with ability to listen, accurately document customers requirements and maintain confidentiality
- Computer/data entry skills and experience with the ability to touch type with high accuracy
- Excellent interpersonal skills dealing with internal and external customers
- Strong willingness to take instruction, ask questions and follow through to achieve completion of assigned tasks
- Demonstrated competence interacting and working with stakeholders at all levels to deliver outcomes

Understands personal mobile usage during business hours is limited

**The Rewards**
- Study days
- Onsite parking
- Paid qualification
- 15 day sick leave
- Great working environment
- Health and Wellbeing Program
- Employee Reward and Recognition program
- Corporate Rate Gym Membership - Oasis Leisure Centre
- Social Club - Raffles, member draws and Christmas party and other activities
- Employee Assistance Program for employees and their family

**To Apply**

**Applications close Sunday, 1 December 2024**

Applicants who do not address the selection criteria may not be considered for this position.
- Please note that the canvassing of Councillors in relation to these matters will automatically disqualify the applicant from this process._

  • Customer Experience Officer

    7 days ago

    Windsor, New South Wales, Australia Hawkesbury City Council Full time $67,000 per year

    Closing date: 6/11/2025 11:59 PM AUS Eastern Standard TimeLocation: Windsor, NSWDepartment: General ManagerEmployment type: Part-TimeWork Arrangement: On-siteBe passionate. Be progressive. Hawkesbury City Council.Part-Time - Temp role to March 2026Salary $67k per annum (pro rata)Fitness Passport Option + On-Site ParkingHawkesbury City Council is the largest...

  • Advanced Trainee

    7 days ago

    Windsor, Australia Nepean Blue Mountains Local Health District Full time

    **General Medicine Advanced Trainee, Hawkesbury District Hospital**: **Employment Type**: Temporary Full Time (03-Feb-2025 to 01-Feb-2026) **Remuneration**: $97,993 - $139,187 **Hours Per Week**: 38 **Requisition ID**: CAM24067 To provide a high standard of clinical care to patients under supervision, while developing expertise in the practice of General...

  • Customer Experience Officer

    1 week ago

    Windsor, New South Wales, Australia Careers at Council Full time $67,000 per year

    Windsor, New South WalesPart-timeDescription*Bepassionate. Be progressive. Hawkesbury City Council.*Part-TimeTemp role to March 2026Salary $67k per annum (pro rata)Fitness Passport Option + On-Site ParkingHawkesbury CityCouncil is the largest local government area in metropolitan NSW covering 2,800square kilometres, incorporating both urban and rural...

  • Customer Experience Officer

    1 week ago

    Windsor, Australia Hawkesbury City Council Full time

    **Closing date**: 6/11/2025 11:59 PM AUS Eastern Standard Time- - **Location**: Windsor, NSW- - **Department**: General Manager- - **Employment type**: Part-Time- - **Work Arrangement**: On-site- - _Be passionate. Be progressive. Hawkesbury City Council._- - **Part-Time - Temp role to March 2026** - **Salary $67k per annum (pro rata)** - **Fitness Passport...

  • Customer Service Officer

    1 week ago

    Windsor, Australia AMA Group Non-Drive Full time

    Join a welcoming team for the long term - Permanent position, Monday to Friday - Grow your career with our friendly team Shipstone Accident Repair Specialists in Windsor is an I-CAR Gold Class repair facility, committed to the highest standards of repair for prestige vehicles. They are accredited by 9 OEM brands: Lamborghini, Porsche, Audi, VW, Jaguar/ Land...

  • Customer Service Officer

    1 week ago

    Windsor, Australia AMA Collision Full time

    Join a welcoming team for the long term - Permanent position, Monday to Friday - no weekends! - Grow your career with our great team for the long term Shipstone Accident Repair Specialists in Windsor is an I-CAR Gold Class repair facility, committed to the highest standards of repair for prestige vehicles. They are accredited by 9 OEM brands: Lamborghini,...

  • Customer Service Officer

    4 days ago

    Windsor, Australia AMA Group Full time

    Work for a reputable company with a strong presence in the specialist vehicle industry - I-CAR Gold Class repair facility, committed to the best quality repairs - Great collaborative work environment with support and encouragement for you to excel in your career Shipstone Accident Repair Specialists in Windsor is an I-CAR Gold Class repair facility,...

  • Customer Service Officer

    2 weeks ago

    Windsor, Australia AMA Group Non-Drive Full time

    Windsor location. Work with an automotive industry leader! - Close to Brisbane CBD and accessible by public transport - Permanent position. Monday to Friday - get your weekends back! Shipstone Accident Repair Specialists in Windsor is an I-CAR Gold Class repair facility, committed to the highest standards of repair for prestige vehicles. They are accredited...

  • Customer Service/ Administration Clerk

    5 days ago

    Windsor, Australia RHT PARTS Full time

    We are a small family business located in Sydney’s West which is expanding and looking for a particular person who is able to juggle different roles. We are offering, the right applicant a professional clean & modern office/warehouse in a small pleasant team environment with the emphasis on long term employment. We are after an experienced Customer...

  • Office Administrator

    4 days ago

    Windsor, Australia Lyndons Full time

    Windsor - Full TimeJob Title: Office Administrator Are you a recent school leaver or a junior professional eager to kick-start your career in an office environment? Join us for a valuable learning experience that combines office administration with hands-on exposure to accounts payable responsibilities. As an integral part of our finance and admin...