Client Relationship Manager

1 week ago

Brisbane, Australia Martinus Rail Full time

**The Company**

Martinus Rail is a 100% Australian owned and operated rail construction company working on some of Australia's largest rail infrastructure projects. We are a company that focuses on finding people who are the right fit into our company culture as much having the right skills and experience. We encourage learning, experimentation and out of the box thinking, and we know that fun is a vital element of an engaged and productive workplace. We value the importance of balance between work and family life and promote this philosophy throughout the company.

**The Role**

We are seeking an experienced Client Relationship Manager to join our Business Development team here in Brisbane, Queensland. Due to current project deliveries and growing demand for infrastructure upgrades in the state, we are looking for someone who can responsibly maintain and build on current relationships with clients, partners, and designers to generate opportunities predominantly within the Rail Infrastructure space.

**Job tasks and responsibilities**
- Developing and executing comprehensive business development strategies aligned with market trends and client needs.
- Identifying and mapping potential business opportunities, including evaluating new markets and sectors for expansion.
- Managing and maintaining the company’s major project pipeline, including leading tenders, coordinating bid processes, and facilitating project initiation meetings.
- Building and nurturing long-term relationships with existing and potential clients, consultants, contractors, and industry stakeholders to generate business growth.
- Conducting proactive client outreach through lead generation, prospecting, and targeted engagement initiatives.
- Preparing, negotiating, and managing contracts and commercial agreements with clients, partners, and external stakeholders.
- Developing and presenting tailored business proposals and solutions that meet client requirements and support company objectives.
- Supporting the Business Development Director in planning, reporting, and executing strategic initiatives, including the preparation of weekly activity and performance reports.
- Maintaining regular contact with key accounts to ensure high levels of client satisfaction, service quality, and client retention.
- Representing the company at industry events, trade shows, and internal company functions to promote the business and identify networking opportunities.
- Keeping up to date with knowledge of products, services, and value propositions to effectively position the company in competitive markets.
- Negotiating with stakeholders and decision-makers to secure profitable contracts and support the successful delivery of business initiatives.

**Skills required**:

- Excellent communication skills dealing with a variety of different stakeholders
- Exceptional attention to detail
- Ability to consistently produce accurate information at a fast pace
- Well-honed and can manage competing deadlines
- Ability to drive improvements and efficiencies through innovation and self-initiative
- Ability to develop and maintain positive relationships

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