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Client Relationship Manager
2 weeks ago
Join a trusted national brand offering uncapped commissions, a competitive salary, and unmatched industry credibility.
At Grace Information, we deliver secure, scalable, and intelligent information management solutions across industries - from small businesses to enterprise and government. As our next Client Relationship Manager, you will thrive in this dynamic role that balances relationship care with proactive business development, earning great rewards for great results.
Why Join Grace?
With over 100 years of experience, 60+ branches, and a reputation for service excellence, Grace is Australasia's most respected name in removals, storage, and information management. We're proud of our history—and focused on innovation and sustainable growth.
- Uncapped commissions – the more you sell, the more you earn
- Competitive base salary with a transparent, rewarding bonus structure
- Hybrid working – manage your schedule with flexibility
- Company car allowance
- Ongoing training and mentoring to support your development
- Access to reward and recognition programs, novated leasing, EAP, and staff perks
- A supportive, people-first culture where performance is genuinely celebrated
What You'll Do
As a key member of our sales team, you'll manage and grow an existing client portfolio while actively identifying and converting new business opportunities. You'll promote the full suite of Grace Information services, including:
- Physical records storage
- Digitisation
- Secure document destruction
- Information governance solutions
Your day-to-day will include:
- Managing and expanding your assigned client portfolio
- Prospecting and securing new business across target sectors
- Developing tailored proposals and presenting client-focused solutions
- Building lasting relationships based on trust, delivery, and value
- Collaborating with technical and operational teams to ensure service excellence
- Meeting (and exceeding) KPIs across revenue growth and client satisfaction
About You
You're a commercially minded and client-focused professional who thrives in both relationship management and sales environments.
You'll bring:
- Proven B2B sales and/or account management experience
- A successful track record in exceeding sales targets and developing client growth plans
- Exceptional communication and presentation skills
- Confidence in managing sales pipelines, tenders, and solution-based selling
- Experience in information management, logistics, or software services (highly regarded)
No agencies please.
