Digital Content Specialist

1 week ago


Darlinghurst, Australia WooliesX Full time

**Digital Product Data Specialist**
- **Permanent role**:

- **Surry Hills based with WFH flexibility**:

- **Be part of exciting digital growth
**About WooliesX**
WooliesX is part of the Woolworths Group. We’re an innovation business that brings together the brightest minds in e-commerce, technology, media and data to transform the way people live and shop. We’re here to create better everyday experiences for our customers. In the big picture, and the fine detail. In moments big and small.
We’ve worked together with our partners to create all kinds of initiatives you know and love - like Everyday Rewards, one of Australia’s most popular loyalty programs.

**What we are looking for**:
WooliesX is seeking a Digital Product Data Specialist to work within the Discover & Inspire tribe to support all product-related content across our digital channels, which ladders up to an optimised customer experience.
As a key member of the Product Content, Data & Search chapter you will work closely with the wider eCom and Woolworths Group stakeholders to enrich the product journey for our customers. The primary focus of this role is to own the delivery of all product content from supplier to customer. In addition to this, proactively review strategic areas to further align product information to customer intent.

**About the role**:

- Manage the delivery of new or updated product content and data through to the appropriate digital channels
- Cultivate and supplement our product content offering from third party content providers, external partners and internal systems
- Manage the integrity of the product data shared with our customers, including conducting internal audits and review of internal processes to ensure the accuracy of product information
- Align the product content quarterly deliverables with campaign activity across all digital channels to ensure the product content element is set up for success at each touch point
- Collaborate with the product data squad and wider technical stakeholders on platform enhancements relating to the flow and management of product content and data
- Shape the strategic direction of product content and contribute to the continuous improvement of the Woolworths digital product content guidelines and process evolution
- Generate insights from existing platforms and propositions to embed within our current framework

**Who you are**:

- Ideally, you’ll have 3-4 years eCom or digital experience - preferably in a retail environment
- Demonstrated experience with Content Management Systems (CMS) to update website content
- Data driven decision maker, with an eye for detail and a focus on the bigger picture
- Confident influencing solutions for both internal & external stakeholders
- Ability to work autonomously and proactively lead the Product Content, Data & Search chapter vision
- Innovative and forward-thinking, focused on enhancing our customer experience

**Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

**We’d love to hear from You
Find yourself in a job that found you If this role is not quite right but you are interested in a career at Woolworths you can **join our talent community **by registering your expression of interest here.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.



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