Service Coordinator/scheduler

3 days ago

Hallam, Australia Woodforde Group Full time

3 month Temp to perm opportunity |
- Hallam Location | Onsite Parking
- $35p/h + Super | Full time hours

**Your Organisation**

As a global leader in their field, this company specialises in the manufacturing and security space with locations spanning across 50 countries and over 15,000 employees. Boasting a truly genuine culture and down to earth leadership team who are all extremely approachable, they are seeking a Service Scheduler to assist them on a temporary basis commencing ASAP

Based in beautiful offices in South Eastern Suburbs and working in a team of 12, our client are seeking some assistance to catch up on a large backlog of work.

**Your Role**

Reporting into the Service Manager:

- Organise the tasks of service technicians to efficiently fulfill scheduled work orders
- Communicating with clients and account managers regarding site requirements and job scheduling
- Ensure all records are kept up to date
- Ensure smooth communication between the service, sales and technical support team
- Answering inbound calls from clients and technicians
- Working closely with policies and procedures and ensure guidelines are followed by technicians
- Administration support for the technical service team
- Communicate with both internal and external key stakeholders
- General administration support

**Your Profile**

You will have experience working within a service based environment and a similar scheduling role. You will be highly customer focused both working with technicians, suppliers and key customers. You will be highly organised with a natural sense of urgency and an ability to deliver and problem solve efficiently. You will develop relationships easily and enjoy interacting with a wide variety of people on a daily basis. You will be efficient with a variety of different software programs and pick up new systems quickly. You will be proficient with the MS Office Suite and have high levels of attention to detail.

**About You**

You will have excellent communication skills both written and verbal. You will be flexible and adaptable with a can-do attitude and have exceptional time management skills and work well under pressure.

You will have strong attentional to detail and have the ability to develop strong relationships with key stakeholders.

**This is a temporary opportunity so you must be available to commence immediately

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