Equipment Service Technician

5 days ago

Hallam, Australia Supagas Pty Ltd Full time

SIGN ON BONUS: $2,500 at 3 months PLUS $2,500 at 6 months
- Continual ongoing support and training provided
- A dynamic and autonomous Role

**About Supagas**

Supagas is a fast growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth and success based on an exceptional customer service offering and quality product in a highly competitive market.

**About the Role**
To support our growth focused approach, we are seeking a
**Equipment Service Technician** to join our
**Hallam branch. **Reporting to the Scheduling supervisor, you will be responsible for delivering medical equipment, medical cylinders and associated products and services to patients at their place of residence.

**Key Responsibilities**:

- Embody the ‘Yes We Can’ ethos in all aspects of the role and responsibilities.
- Adapt, promote, and encourage a Safety-First approach.
- Organise set-up of the patient with the medical equipment as per prescription. This includes but is not limited to home oxygen cylinders.
- Issue the relevant set-up information kit to the patient and provide details for them to seek additional assistance when required. Explain the after-hour service, and the type of medical equipment they use.
- Ensure that the patient and carer (if applicable) understand the safety requirements and operating instructions by guiding them through the patient documentation.
- Use the opportunity of each visit to the patient to reinforce safety instructions and provide additional education, using the relevant documentation.
- Reiterate the Doctor’s therapy instructions (as per prescription)
- Inform patient and carer (if applicable) of additional products or services they may be interested in (portable oxygen, mask replacement, etc.) according to marketing programs and management instructions.
- Safe driving and keeping their vehicle in good condition in compliance with Company policies. Adhere with all road rules and Company policies related to operating a vehicle.
- Deliver such items as medical equipment, medical gas cylinders and other medical supplies to patients' place of residence (including private homes and nursing homes), and other locations as scheduled. Load and unload delivery vehicle according to Company policy.
- Experience within primary healthcare is desirable.
- Possess excellent customer service, including all communications, written and verbal skills.
- A keen desire to learn and develop personally and professionally.
- Flexible work outlook. Changing hours regularly required.
- This position involves the provision of services to clients requiring you to undertake a National Police Check and Working with Children check and regular renewals as required.

**Benefits**
- Full time, permanent position
- Reward & Recognition program
- Work for an essential service for financial security
- Immediate start

If you believe you possess the skills and experience listed above and want to be the next member of the Supagas Team please, click

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