Despatch Coordinator

**At CSR, we're building a better future together.**

We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.

At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities,**and life stage.

**Are you a proactive and detail-oriented individual with a passion for logistics and customer service?**

**About the role**:
CSR is looking for a **Despatch Coordinator** to join our team at our **Halam**Distribution Centre.

In this full-time role, you'll play a key part in ensuring the smooth and efficient operation of our despatch area. From managing paperwork to coordinating with stakeholders and ensuring safety compliance, your contribution will be vital to our success.

**Key Responsibilities**
- Process despatch paperwork including stock transfers, deliveries, and customer pick-ups.
- Maintain clear communication with internal and external stakeholders to ensure seamless operations.
- Create shipments for orders requiring cartage and ensure accurate vendor payments.
- Support daily despatch operations and ensure all team members follow site safety protocols.
- Manage yard operations to meet truck turnaround times.
- Deliver exceptional customer service both in person and over the phone.
- Foster a proactive and collaborative working culture.
- Identify and implement process improvements to enhance efficiency.
- Cross-functionally support floor operations when required.

**What You'll Bring**
- A current and valid forklift licence.
- A proactive, hands-on approach to your work.
- Strong problem-solving and analytical skills.
- High attention to detail and a drive for continuous improvement.
- Proficiency in SAP, WMS, Excel, and Word preferred.
- Excellent communication and interpersonal skills.
- Ability to build strong working relationships across teams.
- A willingness to learn and adapt to new challenges.
- A team-focused, constructive attitude.
- Integrity and the ability to perform well under pressure.

**What we offer**

We strive to support your professional and personal growth. Here are some of the perks you'll enjoy as part of the CSR team:

- **Supportive and collaborative culture** that fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
- **Care and wellbeing offer** includes up to 14 weeks of paid parental leave, 52 weeks of superannuation payment, and access to an employee assistance program.
- **Rewarding career** with on-the-job learning, development, and upskilling opportunities within and across our brands

**How to Apply**: