Sales Support Coordinator

1 week ago

Hallam, Australia Royal Foods Full time

**Location**
- Hallam, Victoria**Work Type**

***
- Full Time- On the job training and skills development opportunities
- Collaborative team environment
- Successful, Growing Australian owned Gourmet Food Business

**Lead, Mentor & Coach Your Own Team | Be A Part Of A High Performing Team**

**About Royal Foods**

We’re an Australian, privately-owned gourmet food company that supplies innovative, quality food products to both the food service sector and independent retailers in Australia.

We’ve been in business for over thirty years and we owe our success to our team of highly motivated people who uphold our values and work hard to achieve both our and their own goals.

At Royal Foods our purpose is to enrich the lives of people - including our staff, customers, stakeholders and community - and our continued growth enables us to help more people prosper and grow.

**About our Retail Division**

We distribute more than 200 premium local and international brands to Independent Supermarkets, convenience stores and health food outlets across Australia.

We also have one of the largest ranges of gourmet products for instore bakeries, cafés, service delis and hotboxes.

We provide our customers with winning brands and strategies that allow them to compete and grow.

**About the Role**

As the Sales Support Coordinator you will be responsible for leading our remote Sales Support Team of four, ensuring the timely and accurate completion of all administrative and reporting tasks to support the Retail Sales team in achieving the division’s budget and profit targets. You will also be responsible for maintaining the integrity of all pricing systems.

Your accurate, timely monitoring & interpretation of data will positively impact the profitability of the division.

You will report to the Retail Brand Portfolio Manager and will work closely with Retail management Team and their teams across the country.

You will be based at our Hallam, Victoria office.

**We’re Offering**
- Attractive salary
- 25% staff discount
- Free onsite parking
- Monday-Friday role
- Excellent workplace culture & working environment
- Work for a successful Australian owned and operated business

**Key Responsibilities**

As Sales Support Coordinator, the main duties of your role will include:

- Leading & coaching your team and developing their knowledge and skills.
- Developing & providing a variety of reports for the Sales Team.
- Ensuring accuracy of pricing, promotions and product data in all systems.
- Managing rebates and claims.
- Providing support to the Sales Team on data analysis & CRM software (Phocas, Purveyance, Pronto and more).

**To be successful in this Role you will have the following skills & experience**:

- Have a minimum 2 years’ experience in a similar or administrative role
- Experience leading or managing a team would be a strong advantage.
- Strong computer skills including experience with all Microsoft Office suite - Word, Power Point, Outlook and particularly **Excel**, is essential.
- Excellent written and verbal communication skills are essential.
- Proven ability to understand, interpret and ensure data accuracy
- Pronto or similar ERP software experience is beneficial.
- Ability to work autonomously, as well as be a team player.
- A strong work ethic and ability to be flexible & multitask.
- Proven time management skills with a high level of attention to detail

Experience or knowledge of FMCG businesses is beneficial.

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