Current jobs related to Customer Relations Consultant - Brisbane Central Business District - HAYS
-
Customer Solutions Consultant
3 days ago
Brisbane Central Business District, Australia HAYS Full timeOngoing temporary roles as customer solutions consultant, flexible Hybrid WFH model **Your new company** Our client is a Private Sector Authority who are searching for Customer Solutions Consultant to join the Contact Centre in Enoggera. This role will provide customer service support to our internal and external stakeholders. The role offers hybrid...
-
Customer Relations Consultant
2 weeks ago
Norwest Business Park, Australia Subaru Full time**About Us** Subaru Australia is the exclusive Australian importer and distributor of Subaru vehicles manufactured by Subaru Corporation. **What’s the opportunity?** An opportunity has arisen for a Customer Relations Consultant to join the team and provide a positive customer experience by being positive, helpful, knowledgeable and working with other...
-
Workplace/ Industrial Relations Consultant
7 days ago
Sydney Central Business District, Australia HAYS Full timeWorkplace/ Industrial Relations Consultant position within the Education Sector **Your new company** This opportunity is with an organisation within the Education sector. **Your new role** In your new role you will be part of the Workplace Management team managing complex and sensitive compliance issues. You will be identifying best practice options and...
-
Customer Relations Operator
2 weeks ago
Brisbane Central Business District, Australia HAYS Full timeRG146 Accredited | Work From Home | $42.42p/hr + Super | ASAP Start **Your new company** This Big 4 firm are looking to recruit 8 x operators to join their Remediation Engagement Team. You will be working within their call centre environment to field incoming queries from customers of their client. **Your new role** As a Customer Relations Operator you will...
-
Ao4 Customer Relations Officer
1 week ago
Brisbane Central Business District, Australia HAYS Full timeState Government Department | Attractive hourly rate | Brisbane CBD | Full time **Your new company** This State Government Department is searching for an experienced AO4 Customer Relations Officer to join their diverse and exciting team. **Your new role** The Customer Relations Officer will contribute to the team by proactively engaging with customers and...
-
Customer Care Consultant
1 week ago
Sydney Central Business District, Australia EML Full time**Customer Care Consultant**: NSW - Sydney CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer competitive...
-
Principal Officer, Employee Relations
2 weeks ago
Brisbane Central Business District, Australia HAYS Full timeAn exciting opportunity for an ER Specialist - a permanent full time role based in Brisbane Square **Your new company** *** Brisbane City Council is one of the largest local governments in the Asia-Pacific region and one of the biggest employers in Queensland. We have more than 300 job types across a broad range of service areas, with roles that serve our...
-
Customer Solutions Consultant
2 weeks ago
Brisbane Central Business District, Australia HAYS Full timeHot Job Opportunity! Entry Level Position working within a well established team. **Your new company** Our client is a Private Sector Authority who are searching for and entry-level Customer Solutions/ Facilities Helpdesk consultants. The role exists to support an ongoing Defence Contract by supporting internal and external stakeholders across the delivery...
-
Motor Claims Consultant
7 days ago
Brisbane Central Business District, Australia HAYS Full timeWFH Flexibility | $32.69p/hr | Leading Insurance Company | CBD Location | Full Time Contract **Your new company** This leading insurance company are looking for multiple Motor Claims Consultants to join their Motor Claims team. Whilst given numerous opportunities to work from home, their office is conveniently sited within Brisbane’s CBD. **Your new...
-
Claims Consultant
2 weeks ago
Brisbane Central Business District, Australia HAYS Full timeLifestyle & Leisure Claims | $58k + 13% super | Industry-leading company | Permanent Full-Time | WFH **Your new company** *** This industry-leading company based in Brisbane CBD are looking to recruit a Claims Consultant to join their Lifestyle & Leisure team. As a Claims Consultant you will be the first point of contact for new and existing customers. Your...
Customer Relations Consultant
3 weeks ago
Leading Insurance Company | Perm FT | Hybrid Working | Brisbane-metro | $65k + 13% Super | ASAP Start
**Your new company**
Join the largest Australian and New Zealand-owned Insurance organisation today
This leading Insurance company is looking for an experienced Customer Relations Consultant to join their Triage team in inner-Brisbane. You will work on the frontline and closely with the company's DIA Customer Experience and Marketing team to conduit between customers and other the relevant areas that will manage complaints to a resolution. This company offers numerous opportunities to develop and grow your skills because of their comprehensive training, inclusive company culture and supportive leadership. They have a strong focus on flexible working and so that all employees can achieve their desired work/life balance.
**Your new role**
- Evaluate customer needs, assist with the next steps and direct to the relevant stakeholder or teams who will determine the appropriate customer outcome
- Proactively identifying customer irritants and/or process deficiencies, and recording and escalating these where applicable
- Compiling evidence from the customer and third parties, and reporting relevant information to claims consultants and other areas within the business
- Manage complex matters confidently and calmly.
**What you'll need to succeed**
- Knowledge of Insurance and Claims or Sales processes
- Resilient, display empathy and able to communicate with vulnerable
- Effective and efficient decision-making and time management skills with the ability to work unsupervised and under pressure
- Strong written and verbal communication skills and attention to detail while performing several tasks simultaneously
- Strong stakeholder engagement skills and the ability to build meaningful relationships with customers, and internal and external stakeholders
- Strong computer/multiple systems literacy is essential
- Flexibility, a positive attitude and ready for anything
- Previous exposure to Complaints and Dispute Resolution would be an advantage.
**What you'll get in return**
- 13% superannuation
- Competitive salary
- Work-from-home flexibility
- Convenient office location
- Comprehensive training
- Access to company benefits and incentives
- A team culture that drives a continuous improvement mindset to continue to develop capability to deliver improved outcomes.
**What you need to do now**
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
**LHS 297508**
**LHS 297508**
**LHS 297508**#2779353
