Account Manager

2 days ago

Dandenong, Australia EFM Warehousing Full time

**Overview** We are looking for solution-focused, curious and analytical Account Managers to join our efm Warehousing team in Dandenong. As an Account Manager, you will partner with customers to find solutions and deliver efficiencies within their supply chain. You will develop a deep understanding of customer requirements and provide valuable insights and expertise that enable us to navigate the complexities of the logistics environment and solve problems efficiently. **Requirements**: Key responsibilities will include, but are not limited to: - Determining client needs to drive customer-centric and solution-focused outcomes - Maintaining strong relationships at tiered stakeholder levels both internally and externally - Working in close collaboration with customers to ensure achievement of project goals & timelines, ensuring service levels are met - Leading sales, solution, and contract negotiations with assigned customers to facilitate portfolio goals and customer retention - Adopting a "hands on approach" to develop and administer key account plans and continuous improvement solutions aligned with corporate objectives, strategies, and initiatives - Proactively leading the development of reports and delivery of on-site client visits on a weekly, monthly, and quarterly basis to cover off tactical/strategic focuses and KPI management - Managing and executing administrative functions for assigned accounts, including CRM management and general administration that will enhance overall portfolio results. To be successful in this position, you will possess: - Previous experience in an Account Management role, preferably with a focus on Warehousing or Logistics Management - Proven analysis, problem solving, decision making and negotiation skills - Able to quickly navigate complex logistics scenarios and find the best solution - Impeccable prioritisation capabilities and organisational skills - Exceptional presentation and communication skills (both written and verbal) - Willingness and ability to get your “hands dirty” and support customers at all levels - Data-driven, with proven commercial acumen and strategic thinking, including strong competence in MS Excel - Entrepreneurial mindset that demonstrates strong initiative and sense of ownership **Benefits** - Attractive commission Scheme - Car Allowance - Career development and progression - A professional environment where we challenge each other to do it better - An engaging and empowering culture As a part of the hiring process, you will be required to pass a pre-employment medical that incorporates a drug and alcohol screen as well as a police clearance. This is an exciting opportunity to work for a 3PL warehouse company experiencing strong growth and to be a part of a hardworking and energised team. - Please note: Only short-listed applicants will be contacted._

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