Service Administrator

3 days ago

Carole Park, Australia Cummins Inc. Full time

**DESCRIPTION**

Reporting to our Regional Service Manager - Power Generation you will coordinate documents and gather and input data related to assigned administrative support duties.

**You will make an impact in the following ways**:

- Co-ordinate administrative requirement primarily with Power Generation Service team
- Create PO's for service team
- Processing invoices for service department
- Enter technician hours on jobs as required
- Administer Power Generation customer online portals and training requirements for the service team
- Open jobs for service team as required with support from Service Advisor
- Gather and maintain information in centralised databases
- Attend meetings as required internal and external
- Assist with project related administration including forward ordering of parts and equipment as required

**RESPONSIBILITIES**

**Additional Information**:

- 38 hour/week Mon-Fri

**To be successful in this role you will need the following**:

- Demonstrated administrative experience in Automotive, Construction or other Trade related fields.
- Experience of delivering first class customer service
- Demonstrate care and attention to detail
- Confident with Microsoft Office suite and working across different databases and systems
- A self-starter who is looking to who is happy to be the go to person for the team
- Positive, upbeat attitude and ability pick up things quickly
- Strong work ethic and result orientation
- Works well in a small group of people

**QUALIFICATIONS**

**Critical Competencies**:
**Values differences -** Recognizing the value that different perspectives and cultures bring to an organization.

**Communicates effectively -** Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences **.**

**Ensures accountability -** Holding self and others accountable to meet commitments.

**Plans and aligns -** Planning and prioritizing work to meet commitments aligned with organizational goals.

**Data Analytics -** Discovers, interprets and communicates qualitative and quantitative data; determines conclusions relying on knowledge of business or functional frameworks; simultaneously applies statistics, data validity, data visualization, and problem solving approaches to effectively extract meaningful patterns and business insights; presents conclusions and outcomes that enable data driven business decisions.

**Data Communication and Visualization -** Constructs a tale of the business problem, root cause, solution options, and opportunities through illustrating data visually, including reports and dashboards.

**Job** Service

**Organization** Cummins Inc.

**Role Category** Hybrid

**Job Type** Office

**ReqID** 2415459

**Relocation Package** No

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