Student Support Officer

6 days ago

Melbourne, Australia TasCollege Full time

We are currently hiring Student Support Officer to join our Melbourne Campus team and Hobart Campus team.

**Key Responsibilities**
- First point of contact for students, staff, and external stakeholders, front counter responsibility
- Assist with the organisation of student events, graduation, and orientation programs
- Provide administrative and student support services in relation to enrolments, course advice, data entry, student record keeping, etc.
- Actively participate in the continuous improvement of the student experience
- Maintenance of Student records and keep records up to date
- Participate in meetings, as and when required
- Provide quality customer service to students
- Other administrative support and other duties as required

**You will need to demonstrate**:

- Experience in the education or customer services sector
- Excellent oral and written communication skills
- Excellent interpersonal skills ensuring quality service
- Adaptable to a changing work environment and ability to work under pressure while maintaining high levels of attention to detail and accuracy
- Excellent time management skills, ability to prioritise and a willingness to be flexible in undertaking administrative duties
- Demonstrated computer literacy, including competencies in using Microsoft Word, Excel spreadsheets and student records software

**What We Offer**

We will provide extensive training and ongoing coaching to ensure your success in your role as well as opportunities to expand your career within the education and training sector.

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