IT Support Officer

6 hours ago

Melbourne, Victoria, Australia AUG Student Services Full time $60,000 - $120,000 per year
Company Overview

AUG Global Network is an established international education consultancy company promoting Australia, Malaysia, Singapore, Switzerland, The United Kingdom (UK) & The United States of America (USA). AUG operates across 8 countries (Australia, China, Hong Kong, Indonesia, Malaysia, Philippines, Singapore & Vietnam).

History

AUG was first established in 1995 in Malaysia. Since then, the company has expanded its reach by establishing 30 offices across 8 countries which is a strong verification of the company's success in placing students in reputable institutions across the world.

To manage its ever growing business entities, AusEd, SchoolEd and Bond and Forsyth now comes under the one name, AUG.

AUG is renowned as a reputable, trustworthy, caring and professional education placement centre. With 30 years of experience in providing the highest quality advice to students in carving their educational paths, AUG has always taken fresh and innovative approaches in its service. The company acts as a liaison between students and their preferred education providers to ease the entire process of studying overseas. Staff members are always abreast of changes in the international education industry which means students get the most accurate advice from our team. AUG stresses on the importance for students to align their career goals with the right course and the right institution by understanding the processes and procedures of getting an institution placement.

The company is staffed by a team of dedicated, friendly, multilingual, caring and responsible staff members with comprehensive knowledge about studying in Australia, Malaysia, Singapore, Switzerland, The UK, and The USA. The company is constantly exceeding the expectations of students, their families and other business partners through the provision of outstanding customer service.

Drop us your resume at

Position: IT Support Officer

(Location: Melbourne)

Job Description

We are looking for an IT Support Officer who will be responsible for maintaining the computer systems and networks of the organization. The incumbent will be providing technical advice and support to system users, ensuring the smooth running of our computer systems within the limits of requirements, specifications, costs, and timelines. The ideal candidate should have a strong understanding of PHP, HTML, CSS, and AI, and be able to create short videos.

Responsibilities
  • Develop and maintain company websites and CRM using PHP, HTML, CSS.
  • Create short videos for training and promotional purposes.
  • Install and configure computer hardware, software, systems, networks, printers, and scanners.
  • Monitor and maintain computer systems and networks.
  • Respond timely and accurately to service issues and requests.
  • Test new technology and provide detailed reports.
  • Develop and maintain local networks in ways that optimize performance.
  • Develop, implement, and manage our IT software and hardware strategy.
  • Create and administer training and presentations to users about new software or IT regulations.
  • Implement and manage AI technologies to improve business processes.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven experience as an IT Support Officer or similar role.
  • Excellent knowledge of PHP, HTML, CSS.
  • Experience with AI technologies.
  • Ability to create short videos for training and promotional purposes.
  • Excellent problem-solving and communication skills.
  • Strong organizational and time-management abilities.

  • APS3 Data Support Officer

    2 days ago

    Melbourne, Victoria, Australia Hays | Office Support Full time $72,000 - $96,000 per year

    A full-time APS3 Data Support Officer is required until June 2026 to support a Federal Government project. Your new company A well-established federal government department based in Melbourne CBD is seeking a detail-oriented Data Entry Officer to support a key initiative running through to mid Your new role You'll be responsible for a range of data...

  • Desktop Support Engineer L2

    4 days ago

    Melbourne, Victoria, Australia Brennan IT Full time $90,000 - $120,000 per year

    Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It's a claim backed by our True Performance System – a way of...

  • Payroll Officer

    2 weeks ago

    Melbourne, Victoria, Australia Kinetic IT Full time $90,000 - $120,000 per year

    About The RoleKinetic IT is seeking a detail-oriented and enthusiastic Payroll Officer to join our team on a part-time basis (28 hours per week).This is a fantastic opportunity to build hands-on experience in a fast-paced, end-to-end payroll environment, supported by a collaborative and friendly team. We're looking for someone who's great with numbers,...

  • Solution and Support analyst

    1 week ago

    Melbourne, Victoria, Australia Peace Of Mnd IT Full time $60,000 - $80,000 per year

    We're Hiring – Support and solution analyst (6-Month Contract)Melbourne | Remote | Flexible hoursPeace of Mind IT is expanding, and we're looking for a motivated IT Support team member to join us for a 6-month contract.This role is perfect for someone who enjoys flexible hours, remote work, and has a passion for technology.What we're looking for:Strong...

  • EA/Office Manager

    2 weeks ago

    Melbourne, Victoria, Australia Hays | Office Support Full time $60,000 - $80,000 per year

    This dual EA and Office Manager role offers high-level executive support and hands-on coordination. Your new company Join a dynamic, forward-thinking organisation where culture, collaboration, and impact are at the heart of everything. With a strong leadership team and a fast-paced environment, this company is making waves in its industry and values...

  • VPS3 Finance Officer

    12 hours ago

    Melbourne, Victoria, Australia Randstad - Business Support Full time $60,000 per year

    VPS3 rate - between $50.05-$ superMelbourne CBD location with WFH flexibility providedImmediate start contract role up until late December with possibility for extensionAbout the RoleOur client is a Victorian Government organisation working to improve how Victorians and businesses interact with the state government by streamlining and digitising services....

  • Information Technology Support Engineer

    13 hours ago

    Melbourne, Victoria, Australia Virtual IT Group (VITG) Full time $90,000 - $120,000 per year

    POSITION SUMMARYThe primary objective is to provide exceptional customer service, on-site technical support to our clients, as well as building/maintaining strong relationships expected by a trusted advisor.Please note that we are looking for multiple experienced and proficient IT Support professionals to join our business.POSITION OUTCOMESProvide highly...

  • Residential Care Officer

    6 days ago

    Melbourne, Victoria, Australia Brighter Days Support Full time $77,000 - $80,000 per year

    About UsBrighter Days Support Pty Ltd is an NDIS provider helping clients live brighter, more independent lives. We focus on matching the right support worker to each participant and delivering premium, person-centred care.About the RoleWe are seeking a full-time Residential Care Officer to join our growing team. The role involves providing high-quality care...

  • VPS4 Reconciliations Officer

    6 hours ago

    Melbourne, Victoria, Australia Randstad - Business Support Full time $61,970 - $70,710 per year

    VPS4 rate - between $61.97-$70.31ph + superMelbourne CBD location with WFH flexibility providedImmediate start contract role up until late December with possibility for extensionAbout the RoleOur client is a Victorian Government organisation working to improve how Victorians and businesses interact with the state government by streamlining and digitising...

  • Level 2 Desktop Support Engineer

    10 hours ago

    Melbourne, Victoria, Australia Green IT Talent Pty Ltd Full time $60,000 - $120,000 per year

    greenIT Talent has been providing professional IT Recruitment Services in Australia since 2009.Secure 3+ Month ContractNot For Profit SectorOn-Site Melbourne CBD$400.00 per Day super inclusiveBAU role supporting Modern Desktop environmentMust be Australian Citizen/ResidentOur Not for Profile client is seeking a customer focused Level 2 Desktop Support...