Student Support

Location: Melbourne | Southern Metropolitan

Job type: Full time / From 10/02/2025 - 19/12/2025

Organisation: Schools (Government)

**Salary**: Salary not specified

Occupation: Education and Training

Reference: 1456545

**Selection Criteria**:
1. Experience in providing high level, administration / customer support.

2. Strong written, verbal and interpersonal communication skills.

3. Demonstrated capacity to understand the perspectives of all community members and communicate effectively with a range of people across our school community

4. Excellent time management skills with the ability to prioritize and multitask

S Demonstrated capacity to work collaboratively and adapt to new, diverse, and challenging circumstances

6. Proficiency with Microsoft office suite, Cases21 and Compass

**Role**:
This is a full-time position that also requires a process-driven approach, coupled with creativity and a customer-centric focus to ensure operational efficiencies, as well as student and stakeholder expectations are met.

There is an attendance requirement of up to 5 additional days in the school holidays.

This role will assist in the promotion and marketing of the College with a particular emphasis on providing high-quality service to students, parents, and staff. This role is exciting, fast paced, and hands-on involving a variety of integral tasks and key projects.

**Responsibilities**:

- Responsibilities include, but may not be limited to:

- Assist senior school leaders on matters related VCE and VM attendance,
- Supporting distance Ed students (VSV and VSL students) with assessment and or communication from teachers to students,
- Coordination with VVLN students on SAC, tasks and distribution of reports and discuss with students any issues or concern from teacher,
- Collect medical certificates for VCE students and passing them on to attendance officer.
- Where required assist students - in consultation with their parent/guardian - exit the education system
- Manage student program change requests, process, and update accordingly to OneNote,
- Manage campus change requests, process, and update accordingly to OneNote,
- Providing input on campus travels to logistics officer,
- Assist with allocation of HG and LM,
- Liaise with Programme Administrator on enrolment offer and enquiries,
- Assisting with International Student coordinator enquiries,
- Monitoring students exit and recording on OneNote and follow up exit paperwork,
- Provide general assistance to Junior School (Year 7 to 9) and all House Leaders e.g., management of spreadsheets for Homegroup and Learning Mentor group,
- Assist with census audit,
- Point of contact for parent/guardian enquiries

**Who May Apply**:
Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.

**EEO AND OHS Commitment**:
**Child Safe Standards**:
Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the department's exemplar available at:
**DE Values**:
The department's employees commit to upholding the department's Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. The department's Values complement each school's own values and underpin the behaviours the community expects of Victorian public sector employees, including those who work in Victorian Government Schools. Information on the department values is available at:
**Other Information**:

- All staff employed by the department and schools have access to a broad range of employment conditions and working arrangements.
- A resume including relevant experience as well as personal details (name, address and contact numbers, business and home)

Please note that the selection panel may seek additional referees beyond those you name. Consistent with policy, we shall advise you if we will take this action.

**Conditions of Employment**:

- All staff employed by the Department and schools have access to a broad range of employment conditions and working arrangements.

**Location Profile**: