Student Support Officer

3 days ago

Melbourne, Australia Clinton English Full time

Clinton Education included the Clinton Institute who focusing on the international vocational training, and Clinton English as one of NEAS Quality Endorsed Center located in Melbourne CBD.

Our mission is to deliver quality educational programs and exceptional service to international students. We promote a friendly and welcoming environment that is culturally and linguistically diverse. We encourage employee creativity which is valued and management strive to ensure all employees feel appreciated, respected and supported.
- **Location: Melbourne CBD**_

**Employment Type: Full-time**

The role is responsible for providing Student support including social media maintenance, online and on-campus student inquiries respondence, students data analysis and communication with student agents. arranging activities to promote Clinton's learning programs for international students while ensuring alignment with the institute's key objectives. You will be responsible for ensuring all relevant compliance requirements are followed, as well as identifying continuous improvement opportunities.

**Key elements for the position**:
We are seeking an experienced Student Support officer whose areas of responsibility will be to:

- Marketing material design and Social media maintenance
- Develop new strategies to achieve key performance targets
- Build and further develop relationships with new and existing business partners
- Office students support duties as requested.

**Essential Criteria**:

- Possess qualifications in marketing or relevant work experience in the education industry
- Demonstrated experience in student Support.
- Proven ability to build rapport with prospective agents and students
- Possess a professional level of written and verbal English skills

**Desired Criteria**:

- Experience in utilizing Microsoft office suite and other relevant software
- Experience in liaising with industry/education agents
- Possess a working knowledge of social media - Facebook, Linkin, Instgram etc

**Salary**: $50,000.00 - $80,000.00 per year

**Benefits**:

- Professional development assistance
- Travel reimbursement
- Visa sponsorship

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus
- Commission
- Performance bonus

COVID-19 considerations:
No remote work is allowed for this position. Need to work in campus and get full training and teamwork with colleagues.

Ability to commute/relocate:

- Melbourne, VIC 3000: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (preferred)

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