Senior Client Partnership Specialist

6 days ago

Melbourne, Victoria, Australia beBeePartnership Full time $90,000 - $120,000
Key Account Partnerships

We are seeking experienced professionals to partner with high-value clients and provide them with dedicated support.

The ideal candidate will have 2+ years of experience in customer success, account management, and customer support. They should also possess proficiency in Microsoft suite/G-Suite and have experience providing advisory and partnership-level support.

Responsibilities:

  • Collaborate with clients to troubleshoot issues via phone and web
  • Build strong relationships with key account partners by being their main point of contact and expert
  • Promote client retention and overall success through white-glove service
  • Perform daily outreach to proactively resolve client issues

Requirements:

  • 2+ years of experience in customer success, account management, and customer support
  • Proficiency in Microsoft suite/G-Suite
  • Experience providing advisory and partnership-level support
  • Strong communication and problem-solving skills

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