Disability Services Growth Manager

1 week ago


Adelaide, South Australia Centacare Full time

About Us

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Centacare is a leading provider of disability support services, dedicated to empowering individuals with disabilities to live fulfilling, independent lives. We offer a range of supports, including Supported Independent Living (SIL) and Day Options, to people with neurodevelopmental, intellectual, physical, and other disabilities. Our vision is to create a supportive community where individuals can achieve their full potential.

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The Role

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We are seeking an experienced Service Development Lead to join our Care and Support Services Unit. As a key member of our Leadership Team, you will drive the growth and development of our disability services, focusing on client attraction and retention, service marketing, and business development. You will collaborate with internal teams to improve service offerings, ensure compliance with NDIS Quality Standards, and help develop new services that meet the evolving needs of our participants.

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Key Responsibilities:

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  • Lead client attraction and retention efforts, maintaining relationships with stakeholders including government agencies, disability advocacy groups, and health professionals.
  • Promote CaSS services within local communities and disability networks through engagement and strategic marketing.
  • Oversee the intake of clients, ensuring compliance with NDIS requirements.
  • Partner with internal teams to enhance service delivery and ensure quality assurance.
  • Collaborate on workforce development and participate in strategic initiatives, including grant writing and service audits.
  • Partner with the Centacare Communications team to develop promotional materials, and marketing strategies in an effort to promote our services.
  • Foster a positive and inclusive team culture within the Care and Support Services Unit.

Qualifications/Requirements:

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  • Valid DHS Working with Children Check, NDIS Worker Screening, and Australian Driver's Licence.
  • Completion of the NDIS Orientation Module and NDIS New Worker Modules.
  • Tertiary qualification in a relevant field or extensive experience in the disability services sector.
  • Demonstrated experience in business development, policy implementation, and service delivery improvement within the disability sector.
  • Strong analytical, communication, and project management skills.

About Our Offer

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This role offers a highly competitive salary package of approximately $85,000 - $110,000 per annum, depending on experience. You will be based out of our head office located in Adelaide CBD, with regular travel to our Adelaide Metropolitan sites. Some occasional intrastate travel may be required to our Whyalla sites.

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Benefits:

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As a valued member of our team, you will enjoy a range of benefits, including access to professional development opportunities, flexible work arrangements, and a comprehensive employee assistance program.

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Equal Opportunity Employer:

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Centacare is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from candidates from diverse backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, and those from culturally and linguistically diverse backgrounds.

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Please submit your application:

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To apply for this exciting opportunity, please submit your resume and cover letter as one document, detailing your interest in this position and outlining the experience and qualifications you can bring to the role.

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Applications close once a suitable candidate has been recruited.



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