Parts Service Representative

6 days ago


Dandenong, Victoria, Australia Scania Full time

We are seeking a skilled Parts Service Representative to join our dynamic team at Scania. As a key member of our Parts Service Team, you will be responsible for developing strong internal and external customer relationships, ensuring their needs and expectations are met throughout their Scania experience.

Key Responsibilities:
  • You will serve as the first point of contact for customers, welcoming them face-to-face, over the phone, or via email
  • You will drive sales growth of Scania parts through excellent customer relationship management
  • You will develop an understanding of individual customer product and service needs
Requirements:
  • You possess strong verbal and written communication skills
  • You have strong abilities in time management, organisation, and administration
  • You can think on your feet and show initiative
  • You have previous experience in a parts/warehouse role, preferably in the automotive industry
About Scania:

At Scania, our people are our most valuable strength. We are part of the Volkswagen Group of Companies and are guided by our core values: Customer First, Respect for the Individual, Elimination of Waste, Determination, Team Spirit, and Integrity.

We are leading innovation towards a sustainable global transport system and offer our employees an exciting future in an environment that is driven by our purpose: Drive the Shift towards a sustainable transport future.

What We Offer:
  • A competitive salary range of $80,000 - $110,000 per annum
  • Paid parental leave
  • Salary packaging & Corporate benefits programme
  • A dynamic and inclusive work culture - be part of a great team environment

Please note that the salary estimate may vary based on location and other factors.



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