Enterprise Account Executive

3 days ago

Melbourne, Victoria, Australia Zendesk Full time

About the Role:

We're seeking a seasoned Enterprise Account Executive to join our team at Zendesk. As a key member of our sales organization, you will play a vital role in driving growth and expanding our presence in the Enterprise market.

Key Responsibilities:

  • Develop and execute strategic plans to acquire new Enterprise customers and expand existing relationships.
  • Build and maintain strong relationships with key decision-makers and champions at top-tier accounts.
  • Utilize data insights and customer intelligence to identify and pursue new business opportunities and cross-sell additional products and services.
  • Collaborate with internal teams to optimize sales strategies and drive sales execution.
  • Negotiate and close complex deals, leveraging a consultative approach and exceptional communication skills.
  • Stay up-to-date with industry trends and competitive landscape to maintain a deep understanding of Zendesk solutions and their value proposition.

Requirements:

  • BA/BS degree or equivalent experience required.
  • Minimum 8 years of experience in cloud/software B2B sales or solution engineering, with a proven track record of exceeding sales targets.
  • Strong, consistent track record of achieving targets & quota achievement in 2 of the last 3 years; President's club membership is a plus.
  • Expertise in navigating complex sales cycles and renewals, including multi-month, value-centric processes with proof of concept stages.
  • Experience in managing customer relationships with organizations generating revenues exceeding $2 billion.
  • A history of successfully selling to VP and C-level executives in Enterprise accounts.
  • Outstanding presentation, negotiation, and deal-closing abilities.
  • Experience creating and leveraging territory and account plans.
  • An entrepreneurial spirit, a collaborative mindset, and a drive for personal and professional growth.
  • Demonstrated industry experience, with the ability to navigate industry trends and dynamics and build relationships with key decision-makers and champions.
  • Familiarity with key Sales tools such as Salesforce, Outreach, Clari, Seismic, and Looker.
  • Ability to travel to customer locations.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation and benefits package.

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

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