Customer Experience Representative

6 days ago


Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full time

Unlock your full potential in a dynamic and rewarding role with Bendigo Bank

We're seeking an experienced Customer Service Officer to join our team at Murrumbeena, where you'll be the face of our branch and play a vital role in delivering exceptional customer experiences.

About the Role

This is a full-time opportunity that will see you working 76 hours per fortnight. As a Customer Service Officer, you'll be responsible for providing expert advice and guidance to customers on their financial needs, recommending products and services to help them achieve their goals, and ensuring seamless transactions and online banking experiences.

You'll have the training and support you need to succeed in this role, including on-the-job training and external development opportunities. Our focus is on helping you grow and develop your skills, so you can shine in your career.

The Ideal Candidate

We're looking for someone with extensive experience in customer service, who is confident in their ability to communicate effectively with customers face-to-face and over the phone. You should also have a strong track record of achieving sales results and be passionate about understanding and sharing what makes Bendigo Bank different.

A salary of around $70,000 - $90,000 per annum reflects the level of responsibility and expertise required in this role.

Benefits and Opportunities

As a valued member of our team, you'll enjoy a range of benefits and opportunities, including:

  • Competitive salary and bonuses
  • Ongoing training and professional development
  • Opportunities for career advancement
  • A diverse and inclusive work environment

If you're excited about the prospect of joining a organisation with strong values and a community focus, then this could be the perfect opportunity for you.



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