Contact Centre Professional

2 weeks ago

Maroochydore, Queensland, Australia beBeeCustomerService Full time $60,000 - $80,000
Job Description

We are seeking a highly motivated Customer Contact Officer to join our team.

This role is responsible for handling customer enquiries and providing accurate information through multiple communication channels. The ideal candidate will have excellent communication skills and attention to detail, ensuring exceptional customer service experiences.

The successful candidate will work closely with internal and external customers to resolve service requests, complaints, and general enquiries.

Key responsibilities include maintaining accurate records in line with council policies, working collaboratively as part of a team, and contributing to a safe and healthy work environment.

This is an exciting opportunity to develop your skills and knowledge in customer service, with opportunities for growth and professional development.

  • Provide exceptional customer service through multiple communication channels
  • Maintain accurate records in line with council policies
  • Work collaboratively as part of a team to resolve service requests and enquiries

As a valued member of our team, you will enjoy a range of benefits including competitive remuneration, generous leave entitlements, and opportunities for professional development.

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