Part Time Customer Solutions Expert

2 days ago

Maroochydore, Queensland, Australia beBeeCustomerSolutions Full time $65,000 - $85,000

Customer Solutions Expert Role

We are seeking professionals to fill the role of Customer Solutions Expert in our contact centre on a part-time basis.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build rapport with customers.

  • Skill 1: Deliver exceptional customer service experiences in a dynamic inbound/outbound contact centre environment.
  • Skill 2: Provide comprehensive information on government programs and processes with an in-depth knowledge base.
  • Skill 3: Maintain a positive, empathetic, and professional approach in every interaction.
  • Skill 4: Master complex enquiries, leveraging your in-depth knowledge and sharp problem-solving skills.
  • Skill 5: Accurately capture customer details and log interactions in our intuitive CRM system.

In this role, you will be an integral part of a team where you'll genuinely connect with meaningful work, collaborating with purpose to solve challenges, celebrate successes, foster continuous learning and development, and unlock valuable networking opportunities.

Our commitment to doing things better is evident in our exponential growth, which is living proof that we have stayed true to this ethos. We provide all the training you need to succeed and believe in hiring for potential & passion, not just experience.

To be considered for this role, must-haves include being an Australian Citizen, 18 years of age at a minimum, and availability to work on a part time basis of 23.75hrs per week, Monday to Friday between the hours of either 9.45am-2.30pm or 12.30pm-5.15pm.

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