Customer Service Representative
1 week ago
**Job Summary**
Ausreo Pty Ltd is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
**Key Responsibilities**
- Provide professional and timely service to customers via face-to-face interactions, phone, and email.
- Welcome new and existing customers into our showrooms and provide them with a unique experience.
- Actively promote Ausreo's products to generate sales and meet sales targets.
- Merchandise and stock replenishment, including processing sale orders and generating quotations.
- Service Centre and office management, including troubleshooting and resolving customer enquiries.
- Stock control in the warehouse and coordinating production with factory staff.
- Coordinating logistics, including transport and deliveries.
- Effectively communicate with all stakeholders and deal with difficult customers in a professional manner.
- General administration duties, including data entry and record-keeping.
**Requirements**
- Strong communication skills, both verbal and written.
- Previous experience in a retail, hardware, or trade environment is highly regarded.
- Face-to-face selling and entrepreneurial spirit.
- Highly organized, with great multitasking and attention to detail skills.
- Strong computer skills and ability to pick up new systems quickly.
- Ability to work in a team environment and independently.
- Good ability to work under pressure.
- Driver's license is essential.
**What We Offer**
Ausreo Pty Ltd is committed to building an inclusive and diverse workforce. We offer a highly attractive base salary package, opportunities for career development and progression, and a dynamic team environment. Our employees are eligible to earn more with monthly cash incentives for achievable targets in line with our rapid growth.
Ausreo is committed to providing an inclusive and collaborative environment for our employees. Our aim is to ensure our people are engaged, motivated, and prepared with the skills, knowledge, and capabilities necessary to deliver company goals and expectations.
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