Customer Service Representative

2 days ago


Traralgon, Victoria, Australia Bank Australia Full time
About the Role

We are seeking a highly motivated and customer-focused Relief Customer Service Consultant to join our team at Bank Australia. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, assisting in the development of long-term relationships, and promoting our range of financial products and services.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to meet the banking requirements of our customers.
  • Relationship Building: Assist in the development of long-term mutually rewarding relationships between our bank and its customers.
  • Product Promotion: Identify opportunities to market our range of financial products and services.
  • Brand Representation: Promote Bank Australia in a positive and professional way in our social, environmental, and sustainability strategies.
  • Team Contribution: Positively contribute to the success of our branches.
Requirements
  • Customer Service Experience: A track record in excellent customer service.
  • Flexibility: Flexibility and willingness to travel between Bank Australia branches as required is essential.
  • Relationship Building: Confidence in building strong relationships with customers.
  • Communication Skills: Well-developed written, verbal, and interpersonal skills.
  • Problem-Solving: The ability to determine priorities and work effectively under pressure.
  • Accreditation: FSRA Tier 2 accreditation preferred.
  • Previous Experience: Previous customer service/sales experience is essential.
  • Cultural Fit: Commitment to Bank Australia's purpose, aspiration, values, and brand as well as the B Corp ethos.
About Us

Bank Australia is a customer-owned bank that empowers its staff and customers to be part of the clean money movement. We are committed to sustainable development and strive to be a leader in the banking industry. We offer a range of benefits to our staff, including flexible working options, competitive salary, and 13% super.



  • Traralgon, Victoria, Australia Bank Australia Full time

    {"title": "Customer Service Representative", "content": "Role OverviewBank Australia is seeking a highly motivated and friendly individual to join our Contact Centre Team based in our Traralgon Office. As a Customer Service Representative, you will be the first point of contact for our customers, taking inbound enquiries and performing transactions,...


  • Traralgon, Victoria, Australia Dental Corporation Full time

    About Dental CorporationDental Corporation is a leading provider of dental care services, committed to delivering exceptional patient experiences and fostering a positive work environment.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our administrative support team, you will be responsible for...


  • Traralgon, Victoria, Australia Bank Australia Full time

    About the RoleWe are seeking a highly motivated and friendly individual to join our Contact Centre Team as a Customer Service Representative. As a key member of our team, you will be the first point of contact for our customers, providing exceptional service and support.Key ResponsibilitiesManage customer queries in accordance with our policies and...


  • Traralgon, Victoria, Australia Bank Australia Full time

    About the RoleWe are seeking a highly motivated and friendly individual to join our Contact Centre Team as a Customer Service Representative. As a key member of our team, you will be the first point of contact for our customers, providing exceptional service and support.Key ResponsibilitiesManage customer queries in accordance with our policies and...


  • Traralgon, Victoria, Australia DFP Recuitment Full time

    About the CompanyDFP Recruitment is a leading provider of recruitment services, dedicated to delivering exceptional results for our clients and candidates. Our company values are built on a foundation of professionalism, integrity, and a commitment to excellence.About the PositionWe are seeking a highly motivated and experienced Customer Service...


  • Traralgon, Victoria, Australia Bunnings Full time

    About BunningsBunnings is a leading retailer of home improvement and lifestyle products in Australia and New Zealand, catering to consumer and commercial customers through a network of stores, trade centres, and online platforms.Our TeamWe're a passionate and diverse team committed to providing exceptional customer experiences and making a positive impact on...


  • Traralgon, Victoria, Australia Bank Australia Full time

    About the RoleWe are seeking a highly motivated and customer-focused Relief Customer Service Consultant to join our team at Bank Australia. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, assisting in the development of long-term relationships, and promoting our range of financial...


  • Traralgon, Victoria, Australia AUSREO Full time

    About the RoleAusreo is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer in Traralgon. As a key member of our Trade Service Centre, you will play a vital role in delivering exceptional service and sales solutions to our customers.Key ResponsibilitiesProvide professional and timely service to customers...


  • Traralgon, Victoria, Australia AUSREO Full time

    About the RoleAusreo is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer in Traralgon. As a key member of our Trade Service Centre, you will be responsible for providing exceptional service to our customers, promoting our products, and driving sales growth.Key ResponsibilitiesDeliver outstanding...


  • Traralgon, Victoria, Australia Telstra Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant in Traralgon. As a key member of our retail team, you will be responsible for delivering exceptional customer service and sales experiences that exceed our customers' expectations.Key ResponsibilitiesProvide personalized customer...


  • Traralgon, Victoria, Australia Dental Corporation Full time

    About the Role:We are seeking a highly skilled and customer-focused Customer Service Consultant to join our team at Dental Corporation.Key Responsibilities:Provide exceptional customer service to residents, employees, and external stakeholders.Facilitate a smooth and efficient admission process for prospective residents.Enhance the employee experience...


  • Traralgon, Victoria, Australia Ausreo Pty Ltd Full time

    **Job Summary**Ausreo Pty Ltd is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities**Provide professional and timely service to customers, responding to their...


  • Traralgon, Victoria, Australia Ausreo Pty Ltd Full time

    About the RoleAusreo Pty Ltd is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and professional service to customers via phone, email, and...


  • Traralgon, Victoria, Australia Ausreo Pty Ltd Full time

    **Job Summary**Ausreo Pty Ltd is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities**Provide professional and timely service to customers via face-to-face...


  • Traralgon, Victoria, Australia CONNOR Full time

    About Us:Connor is a rapidly expanding retail company with a portfolio of over 170 stores nationally and a presence in New Zealand. We are a fast-paced business that continuously adapts to the changing retail market.Our Culture:We pride ourselves on our amazing company culture, which encourages personal growth and development. Our successful team members...


  • Traralgon, Victoria, Australia GPC Asia Pacific Full time

    About the RoleWe are seeking a highly motivated and results-driven Sales Representative to join our team at GPC Asia Pacific. As a Sales Representative, you will be responsible for building and maintaining relationships with our customers, identifying new business opportunities, and driving sales growth.Key ResponsibilitiesCustomer Engagement: Develop and...


  • Traralgon, Victoria, Australia Dusk Full time

    About the RoleWe're seeking a talented and enthusiastic individual to join our Dusk team as a Christmas Casual Customer Assistant. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and helping us achieve our business goals.Key ResponsibilitiesProvide outstanding customer service, ensuring every interaction...


  • Traralgon, Victoria, Australia Bank Australia Full time

    Are you passionate about making a difference in the banking sector? At Bank Australia, we believe in leveraging the power of finance to foster positive change for individuals and the environment. We are a customer-owned, B Corp certified institution dedicated to aligning our operations with ethical values.About the RoleWe are currently seeking a dedicated...


  • Traralgon, Victoria, Australia Bank Australia Full time

    Are you passionate about making a positive impact? At Bank Australia, we believe in harnessing the power of banking to foster good in the world. Our mission is to create a fairer and more equitable society through our services.About Us: We are a rapidly growing, customer-owned bank, certified as a B Corp. Our commitment to ethical banking aligns with the...


  • Traralgon, Victoria, Australia Bank Australia Full time

    Are you passionate about making a difference? At Bank Australia, we believe in harnessing the power of banking to foster positive change for individuals and the environment. As a customer-owned, B Corp certified institution, we are dedicated to empowering our employees and our extensive customer base to engage in the clean money movement.Position Overview:...