Senior Customer Experience Leader

Company OverviewAt Intrepid Travel, we're a team of passionate individuals dedicated to creating life-changing experiences for our customers. As a certified B Corp, we prioritize sustainability and social responsibility in everything we do.SalaryWe offer a highly competitive salary of $150,000 - $200,000 per annum, depending on experience, as well as a range...

Consolidated Property Services is expanding its operations and seeking a highly skilled Strategic Customer Experience Leader to drive customer satisfaction and retention.Budget: $90,000 - $110,000 per annumJob Description:We are looking for an experienced professional with a passion for delivering exceptional customer experiences. As a Strategic Customer...

We are seeking a Senior Department Leader to join our team at Spotlight, where you will play a key role in driving sales growth and delivering exceptional customer service.About the RoleThis is an exciting opportunity to lead a department team and contribute to the success of our business. As a Senior Department Leader, you will be responsible for managing...

Lead a High-Performing Customer Experience TeamWe are seeking an exceptional Customer Experience Excellence Leader to join our team at Xero. As a key member of our global Customer Experience (CX) leadership team, you will lead a high-performing team of CX Specialists and Seniors who share your passion for delivering exceptional customer experiences.About the...

Lead a Team to Deliver World-Class Customer ServiceIn this dynamic role, you'll be responsible for motivating and leading your team to deliver exceptional customer experiences. As a key member of our retail team, you'll contribute to revenue growth by fostering customer loyalty.The ideal candidate is a passionate people leader who has a genuine desire to...

About UsAt Australia and New Zealand Banking Group Limited, we're committed to improving the financial wellbeing and sustainability of our customers.About The RoleWe're seeking a Senior Experience Excellence Leader to join our team. As a key member of our organisation, you'll be responsible for developing and implementing strategies to deliver a superior...

General Manager Digital ProductWe are seeking a visionary leader to helm our digital product strategy, driving growth and innovation at Intrepid Experience.About the Role:Define and execute a comprehensive digital product roadmap, aligning with business objectives.Oversee the development and launch of new digital products and features.Lead cross-functional...

Xero, a leading company in AU, has an exciting opportunity for a Senior Product Lead to shape the customer experience.About the RoleThis is a challenging and rewarding role that involves driving customer and business value through ownership of new and existing products. You will manage products end-to-end, from early-stage research and ideation, through to...

Job OverviewWe are seeking a highly skilled Customer Experience Innovation Leader to join our team at Bupa. In this role, you will play a pivotal part in shaping the future of our customer experience by designing and implementing innovative solutions that meet the evolving needs of our customers.

As a Senior Customer Experience Operations Manager at Yarra City Council, you will have the opportunity to lead a team of 80+ Customer Service Officers and Sales Officers in delivering an exceptional customer experience across Yarra Leisure's centres.The ideal candidate will oversee daily operations, monitor performance, provide feedback, training, and staff...

About The Just GroupWe are a leading retailer in Australia and New Zealand, known for our sleepwear brand Peter Alexander.This part-time role is located at our Support Office on St Kilda Rd, Melbourne.Job Description:As a Customer Experience Leader, you will play a crucial role in ensuring our customers receive the best experience, resolving their inquiries...

About the RoleWe are seeking a skilled Technical Product Expert to join our Commercial-RTA-Customer Experience team. As a key member of our team, you will provide technical support to our Real Estate agency clients using our Real Time Agent product.As a Technical Product Expert, you will be responsible for delivering high-quality technical support to our...

We are seeking a Senior Customer Experience Manager to join our team in Melbourne, offering flexible working between home and office.About the RoleAs a Senior Customer Experience Manager, you will be responsible for delivering exceptional customer service, enhancing Stockland's competitive position and brand. Your key responsibilities will include:Building...

Enhance Customer Journeys with KineticWe are seeking a skilled Customer Experience Manager to lead proactive initiatives that improve customer satisfaction and drive continuous improvement across our services.This is an exciting opportunity to join Kinetic, a forward-thinking organisation dedicated to enhancing customer experiences and making a positive...

About UsWe are a leading provider of cleaning services at BIC Consolidated Services.Job OverviewThis is an exciting opportunity to join our team as a Senior Customer Experience Manager. We are looking for a passionate and well-rounded individual with experience in customer service management to lead, mentor, and motivate a team of 15 customer service...

Job DescriptionWe are seeking a highly motivated and experienced Customer Experience Strategist to join our team at Ingenico Group. This role will be responsible for delivering an industry-leading customer experience on the delivery of our services, including Help Desk, Field Services, and Repair.The ideal candidate will have demonstrated service delivery...

We are seeking a dedicated Senior Customer Experience Advisor to provide exceptional service to members through various channels, including phone, email and online webchat.This role combines customer service and soft sales, focusing on responding to inquiries, processing banking requests, and promoting products and services to deliver an enhanced experience...

Job Title: Senior Fashion Retail LeaderAbout Us: At Retailworld Resourcing, we're committed to providing an exceptional shopping experience for our customers. We're seeking a highly skilled and experienced fashion retail leader to join our team in Melbourne's CBD.Estimated Salary: $65,000 - $70,000 per annum + super + bonusesJob Description:We're looking for...

Role OverviewGreater Dandenong City Council is seeking a highly experienced and strategic Communications and Customer Experience Manager to drive the Council's communications plans, collaborate with diverse stakeholders, and embed a customer-first approach. Reporting to the Executive Director Corporate Development, this role will lead key functions including...

About Our HotelLocated in the heart of Melbourne's central business district, our Novotel and Ibis Melbourne Central is a dual-branded hotel boasting 473 spacious rooms and suites.Your RoleWe are seeking an experienced Customer Experience Leader to join our team. As a key member of our operations team, you will be responsible for delivering exceptional guest...