Customer Experience Ambassador Melbourne, Australia

7 days ago


Melbourne, Victoria, Australia Minor Hotels Full time

About Minor Hotels

Minor Hotels is an international hotel owner and operator with a diverse portfolio of over 530 properties across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

The company's Australian and New Zealand division is a proud leader in strata titled accommodation management with numerous hotels, resorts and residential apartment buildings throughout Australia and New Zealand.

About Oaks Melbourne on Collins Hotel

Oaks Melbourne on Collins Hotel is seeking a Part-time Guest Service Agent who is passionate about delivering exceptional customer experiences to join their team.

The successful candidate will make guests feel at home from the moment they arrive, guiding them through their stay with smooth check-ins and check-outs, local insights and recommendations.

Key Responsibilities

  • Welcome and check-in guests
  • Communicate professionally with guests
  • Make bookings and assist guests during their stay

Requirements

  • Previous experience in a hotel or customer service environment
  • Excellent written and verbal communication skills
  • Exceptional customer service skills and a positive attitude
  • Able to work a variety of shifts on a full-time basis, including weekends and public holidays

Estimated Salary: AU$60,000 - AU$70,000 per annum

Benefits

  • 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
  • Access to Minor Hotels ANZ paid parental leave benefits
  • 20% team member friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
  • Additional paid leave including Birthday and Study leave
  • Educational financial support may be available for development relevant to the company's business requirements
  • NIB Insurance discounts
  • Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
  • Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon)
  • Discount on Furniture
  • 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe
  • Wellbeing programs with Uprise (EAP)
  • Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults


  • Melbourne, Victoria, Australia Colliers Full time

    Discover a dynamic career opportunity at Colliers, a leading global real estate services company. About UsWe are enterprising professionals who embody a culture of service excellence and collaboration. Our people are passionate about empowering clients, colleagues, and communities to succeed. Job OverviewThis role is based in Melbourne's inner suburbs,...


  • Melbourne, Victoria, Australia Hub Australia Full time

    Job OverviewWe're seeking a skilled Corporate Experience Ambassador to energize our Melbourne Hub. This role offers an exceptional opportunity for those transitioning from hospitality and customer service roles into a corporate environment.This is a Monday to Friday corporate job, allowing you to have your weekends free for personal pursuits.


  • Melbourne, Victoria, Australia Minor Hotels Full time

    Minor Hotels is a global hospitality leader with a diverse portfolio of over 530 properties across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.The company operates under its Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI brands, offering unique experiences for guests.Oaks Melbournecollins Hotel...


  • Melbourne, Victoria, Australia Virgin Australia Full time

    At Virgin Australia, we're seeking exceptional individuals to fill the role of Airport Experience Ambassadors in Melbourne Airport.We pride ourselves on being an airline that's always done things a little differently. Our focus is on providing authentic experiences that put our guests at the heart of everything we do.This includes creating a seamless journey...


  • Melbourne, Victoria, Australia Easygo Full time

    About UsEasygo is a leading provider of online services to top brands in the iGaming industry. With a strong presence in Melbourne, we offer a dynamic work environment that fosters growth and collaboration.SalaryThe estimated salary for this position is AU$60,000 - AU$80,000 per annum, depending on experience.Job DescriptionWe are seeking a Customer...


  • Melbourne, Victoria, Australia Wyndham Destinations Full time

    We are seeking a highly motivated and enthusiastic Customer Experience Ambassador to join our team at Wyndham Destinations.As a Customer Experience Ambassador, you will be responsible for delivering exceptional customer service to our guests and owners, providing them with a memorable experience that will keep them coming back. Your warm smile and welcoming...


  • Melbourne, Victoria, Australia Virgin Australia Full time

    Delivering Exceptional Guest ExperiencesWe're Virgin Australia, and we're looking for passionate customer service professionals to join our team in Melbourne Airport. As a Guest Services Agent, you'll be the first face our guests see, setting the tone for an exceptional experience.Our airline prides itself on being different – doing things our way, with a...


  • Melbourne, Victoria, Australia Minor Hotels Full time

    Minor Hotels is an international hotel owner, operator and investor with a diverse portfolio of over 530 properties across the globe. This includes Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties.The company operates in more than 50 countries, spanning Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...


  • Melbourne, Victoria, Australia Woolworths Group Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador. This role is perfect for those who enjoy working in a fast-paced environment and providing exceptional service to customers.


  • Melbourne, Victoria, Australia Melbourne Airport Full time

    Job Summary:We are seeking a skilled and experienced customer service professional to join our team at Melbourne Airport as an Airport Customer Service Ambassador. This is an exciting opportunity to provide exceptional customer experiences in a fast-paced and dynamic environment.About the Role:The successful candidate will be responsible for providing...


  • Melbourne, Victoria, Australia Minor Hotels Full time

    Company OverviewMinor Hotels is a renowned international hotel owner, operator and investor with an extensive portfolio of over 530 properties across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.The company's diverse range of brands, including Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI,...


  • East Melbourne, Victoria, Australia Hanes Australasia Full time

    At Hanes Australasia, we're looking for enthusiastic individuals to join our team as Customer Experience Ambassadors over the Christmas period.This is a casual role that requires flexibility and adaptability. The successful candidate will have the ability to work weekends, weekdays, and peak trade times, including public holidays and sale periods.The...

  • Front Desk Ambassador

    2 weeks ago


    Melbourne, Victoria, Australia Hyatt Full time

    At Hyatt, we're passionate about creating unforgettable experiences for our guests. As a Front Desk Ambassador at Grand Hyatt Melbourne, you'll play a vital role in delivering exceptional service and exceeding guest expectations.About the RoleThe successful candidate will join an energetic and dynamic team of ambassadors who are dedicated to providing a...


  • Melbourne, Victoria, Australia Ovolo Group Full time

    Are you passionate about delivering exceptional customer experiences? We are seeking a talented Customer Experience Ambassador to join our dynamic team at Ovolo Group in Australia, Hong Kong, and Indonesia. This part-time role offers a unique opportunity to shine in a brilliant team environment, bringing your personality and sense of fun to work.We're...


  • Melbourne, Victoria, Australia Vicinity Centres Full time

    Role OverviewThe Customer Experience Ambassador represents the Vicinity Centres brand, ensuring a seamless and exceptional experience for customers. Key responsibilities include providing in-centre communication, coordination, and information services.Key RequirementsTo be successful in this role, you will have demonstrated customer service skills with...


  • Melbourne, Victoria, Australia Vicinity Centres Full time

    Role PurposeAs a Customer Experience Ambassador at Vicinity Centres, you will play a crucial role in ensuring our customers have an exceptional experience.Reporting to the Guest Experience Supervisor, you will provide in-centre communication, coordination, and information services to our customers.You will be the face of our centre, providing a fond welcome...


  • Melbourne, Victoria, Australia Probe CX Full time

    Company OverviewProbe CX is a leading organization dedicated to providing exceptional customer experiences. Our team of professionals works tirelessly to ensure that every interaction with our customers is positive and memorable.SalaryThe estimated salary for this position is $80,000 - $110,000 per annum, commensurate with experience and qualifications.Job...


  • Melbourne, Victoria, Australia Minor Hotels Full time

    Position OverviewWe are seeking an exceptional Customer Service Ambassador for Accommodation Experience to join our team at Oaks Melbourne on Collins Hotel.About the RoleThis is a part-time position requiring a passionate individual with excellent customer service skills to provide a seamless experience for our guests. As a Guest Service Agent, you will be...


  • Melbourne, Victoria, Australia Osborne Richardson Full time

    Osborne Richardson is proud to partner with a leading Australian grocery company, seeking an exceptional Customer Experience Ambassador to drive customer satisfaction and loyalty.This role offers the opportunity to join a dynamic team and contribute to the growth of the business by delivering an outstanding customer experience. As a key member of the team,...


  • Melbourne, Victoria, Australia Hyatt Full time

    At Hyatt, we pride ourselves on delivering exceptional experiences for our guests. As a Customer Experience Ambassador on the front desk at Grand Hyatt Melbourne, you will play a vital role in ensuring that every guest feels welcome and valued.About the RoleThis is an exciting opportunity to join a dynamic team of hospitality professionals who share a...