Airport Experience Ambassador
4 weeks ago
At Virgin Australia, we're seeking exceptional individuals to fill the role of Airport Experience Ambassadors in Melbourne Airport.
We pride ourselves on being an airline that's always done things a little differently. Our focus is on providing authentic experiences that put our guests at the heart of everything we do.
This includes creating a seamless journey for our passengers before and after their flights. As an Airport Experience Ambassador, you'll be responsible for ensuring our guests receive top-notch service from the moment they arrive at the airport.
To excel in this role, you'll need to possess excellent customer service skills and a passion for helping others. You'll also require strong problem-solving abilities and the capacity to remain calm under pressure.
In addition to delivering outstanding guest experiences, you'll assist with tasks such as checking documentation, rebooking flights, and supporting unaccompanied minors and guests with disabilities. You may also be required to perform arrival and departure duties, including service announcements.
If you have a proven track record of working in customer-facing roles and are comfortable navigating high-pressure environments, we encourage you to apply.
We offer a range of benefits, including generous annual leave, discounted air travel, free onsite physio, and access to a wellbeing app.
We're committed to fostering an inclusive workplace culture and welcome applications from diverse candidates.
We're excited to hear from talented individuals who share our vision for exceptional guest experiences.
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Airport Service Ambassador
4 weeks ago
Melbourne, Victoria, Australia Melbourne Airport Full timeUnlock Your Potential as an Airport Service AmbassadorThe estimated salary for this role is between $60,000 and $80,000 per annum, depending on experience.About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as an Airport Service Ambassador. In this key role, you will be the first point of contact for customers,...
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Airport Service Ambassador
3 weeks ago
Melbourne, Victoria, Australia Melbourne Airport Full timeAbout the RoleWe are seeking a highly skilled Airport Service Ambassador to join our dynamic team at Melbourne Airport. As a key representative of our organisation, you will play a vital role in ensuring every customer's arrival and departure experience is nothing short of exceptional.Job SummaryThis is an exciting opportunity for someone who is passionate...
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Airport Customer Experience Specialist
4 weeks ago
Melbourne, Victoria, Australia Melbourne Airport Full timeAbout Melbourne AirportMelbourne Airport is a major transportation hub in Australia, connecting the country to the global marketplace. We are committed to creating connections that matter and enhancing the traveller experience across every aspect of our organisation.Job Title: Airport Customer Experience SpecialistAbout the RoleWe are seeking an experienced...
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Melbourne, Victoria, Australia Melbourne Airport Full timeMelbourne Airport is seeking a skilled Airport Concierge and Customer Experience Manager to join our dynamic team.As a key member of our operations, you will be responsible for providing exceptional customer service to our passengers and visitors. Your role will encompass a range of responsibilities, including greeting customers with a warm welcome,...
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Airport Communications Coordinator
4 weeks ago
Melbourne, Victoria, Australia Melbourne Airport Full timeWe are seeking an exceptional Airport Communications Coordinator to join our team at Melbourne Airport. This is a permanent, full-time opportunity.This role is critical to the success of our daily operations and will be responsible for ensuring accurate, timely and appropriate communication with various stakeholders. The successful candidate will also play a...
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Airport Customer Service Ambassador
4 weeks ago
Melbourne, Victoria, Australia Virgin Australia Full timeWe are seeking a highly skilled and dedicated Airport Customer Service Ambassador to join our team in Melbourne Airport. This is an exciting opportunity for individuals who possess excellent customer service skills, problem-solving abilities, and a passion for delivering exceptional experiences.Company OverviewVirgin Australia is an airline that values...
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Airport Communications Coordinator
4 weeks ago
Melbourne, Victoria, Australia Melbourne Airport Full timeAbout the RoleWe are seeking a skilled Airport Communications Coordinator to join our team at Melbourne Airport.This is an exciting opportunity to contribute to the success of our daily operations, ensuring accurate and timely communication with customers and stakeholders.Key ResponsibilitiesCoordinate airport communications, gathering and sharing...
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Airport Communications Specialist
3 weeks ago
Melbourne, Victoria, Australia Melbourne Airport Full timeAn exciting opportunity has arisen for an experienced professional to join Melbourne Airport as a Communications Officer. This permanent full-time role is crucial to the success of daily operations at the airport, ensuring accurate, timely, and effective communication with customers and stakeholders.As a key member of the Integrated Operations Centre (IOC)...
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Airport Operations Coordinator
1 month ago
Melbourne, Victoria, Australia Melbourne Airport Full timeExciting Opportunity at Melbourne AirportMelbourne Airport, a premier transport hub and Victoria's gateway to the world, is seeking an experienced Airport Operations Coordinator to join their team. This role is critical to the success of daily operations at the airport, ensuring accurate, timely, and appropriate communication to a wide range of customers and...
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Airport Communications Specialist
4 weeks ago
Melbourne, Victoria, Australia Melbourne Airport Full timeAbout the RoleWe are seeking a highly skilled Airport Communications Specialist to join our team at Melbourne Airport.The successful candidate will be responsible for providing 24-hour communications, coordination, and monitoring services for external and internal operations within the Integrated Operations Centre (IOC).Key responsibilities include:Providing...
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Airport Presentation Development Specialist
4 weeks ago
Melbourne, Victoria, Australia Melbourne Airport Full timeWe are seeking a highly skilled and experienced Airport Presentation Development Specialist to join our Engineering and Asset Management team at Melbourne Airport.The purpose of this role is to assist the Asset Managers in enhancing the presentation of the Melbourne Airport precinct, improving passenger experience and overall quality of scope delivery. This...
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Airport Presentation Coordinator Specialist
4 weeks ago
Melbourne, Victoria, Australia Melbourne Airport Full timeWe are seeking a skilled and experienced Airport Presentation Coordinator Specialist to join our dynamic Engineering and Asset Management team at Melbourne Airport.The successful candidate will assist in enhancing the presentation of our airport precinct, collaborating with Asset Managers to improve quality of scope delivery and estate management. Key...
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Airport Safety Leadership Position
4 weeks ago
Melbourne, Victoria, Australia Melbourne Airport Full timeWe are seeking a dynamic and experienced Senior Safety Advisor to join our Integrated Capital and Safety team at Melbourne Airport.The role reports to the Senior Safety Manager and involves monitoring OHS performance, recommending priorities and actions for improvement, and ensuring appropriate safety support is in place for managers.As we embark on...
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Airport Safety and Compliance Officer
4 weeks ago
Melbourne, Victoria, Australia Melbourne Airport Full timeJob DescriptionWe are seeking a highly skilled Airport Safety and Compliance Officer to join our team at Melbourne Airport.The successful candidate will have experience in a similar role, with a strong understanding of safety management systems, risk assessments, and quality assurance. They will be responsible for ensuring that all construction projects and...
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Airport Capital Delivery Manager
4 weeks ago
Melbourne, Victoria, Australia Melbourne Airport Full timeWe are seeking a highly skilled Program Controls Manager to join our team at Melbourne Airport.This exciting opportunity will see you play a critical role in driving the success of our capital delivery programs, ensuring consistent project scheduling methodologies and stringent cost control across our portfolio.You will be responsible for:Resource planning...
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Airport Safety and Compliance Specialist
4 weeks ago
Melbourne, Victoria, Australia Melbourne Airport Full timeJob DescriptionWe are seeking a highly skilled and experienced Safety Systems and Training Manager to join our team at Melbourne Airport.The ideal candidate will have a strong background in safety management, with experience in developing and implementing effective safety systems and training programs. They will be responsible for leading the development and...
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Airport Terminal Operations Coordinator
4 weeks ago
Melbourne, Victoria, Australia Melbourne Airport Full timeRole Overview:Melbourne Airport is at the forefront of dynamic expansion, poised to support Melbourne's ascent as Australia's largest city. We're embarking on ambitious projects, including a third runway, state-of-the-art terminals, and major business park developments.This Terminal Property Coordinator role plays a crucial part in providing tenancy support...
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Airport Safety and Compliance Specialist
4 weeks ago
Melbourne, Victoria, Australia Melbourne Airport Full timeCompany OverviewMelbourne Airport is at the forefront of a dynamic expansion, poised to support the city's ascent to become Australia's largest city within the next decade.We're embarking on ambitious projects, including the development of a third runway, state-of-the-art terminals, and major business park projects creating unparalleled opportunities for...
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Logistics Coordinator
4 weeks ago
Melbourne, Victoria, Australia Melbourne Airport Full timeAvoid Disruptions and Ensure Smooth Operations at Melbourne AirportMelbourne Airport is currently experiencing a significant increase in aviation activity, requiring skilled professionals to support its growth. As a Storesperson, you will play a crucial role in ensuring the efficient receipt and storage of goods destined for use in the catering area.Your Key...
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Airport Warehouse Coordinator
4 weeks ago
Melbourne, Victoria, Australia Melbourne Airport Full timeJob SummaryWe are seeking an experienced Storesperson to join our team at Melbourne Airport. As a Storesperson, you will be responsible for the timely and efficient acceptance of inbound goods and stores destined for use in the catering area.Main ResponsibilitiesEnsure goods required by the catering team are available on time and in the required...