Senior Day Program Manager

3 days ago

Newcastle, New South Wales, Australia Anglican Care Full time

Deliver exceptional care as a Senior Day Program Manager at Anglican Care.

About the Opportunity

We're seeking a skilled leader to oversee our Day Programs, ensuring smooth daily operations and high standards of client care in the Newcastle area.

Key Responsibilities

  • Program Management: Manage the daily operations of Day Programs, adhering to regulatory standards.
  • Budget Oversight: Collaborate with management to effectively manage the Day Program budget.
  • Liaison Role: Serve as a liaison for consumers, carers, staff, and managers regarding CHSP/HCP Home Care matters.
  • Meeting Coordination: Organise and participate in meetings related to Day Program Services.
  • Performance Goals: Achieve program performance goals through effective planning and time management.
  • Rostering: Develop efficient staff and transport rosters within set timeframes and budget.
  • Record Keeping: Maintain My Aged Care records for referrals and consumer services.
  • Innovation: Contribute to the ongoing development and innovation in response to aged care reforms.
  • Team Support: Support the Day Program team and oversee administrative tasks related to service provision.
  • Quality Assurance: Ensure quality client care standards and assist in continuous improvement efforts.
  • Incident Reporting: Report and manage incidents or compliance risks promptly.

Leadership & Client Service

  • Exemplary Leadership: Provide leadership that fosters a culture of excellence in care.
  • Employee Performance: Manage employee performance, provide regular feedback, and conduct performance reviews.
  • Staff Coaching: Coach and mentor staff to optimise resource management.
  • Staffing Levels: Maintain staffing levels and ensure all employees are appropriately trained and qualified.
  • Care Delivery: Collaborate with the Community Aged Care team to ensure seamless care delivery.
  • Client Dignity: Uphold the dignity and rights of clients, ensuring their needs and expectations are met.

About You

  • Aged Care Qualification: Hold a Certificate IV in Aged Care or equivalent.
  • Business Experience: Possess a Certificate IV in Business, Leadership, Management, or equivalent, or have previous experience in a similar lead position within the Aged Care industry.
  • Sector Knowledge: Have experience in the Health, Aged Care, or Dementia specific sector or a demonstrated understanding of these sectors.
  • Client Assessment: Have strong experience in client assessment, care planning, and documentation.
  • Team Leadership: Demonstrate strong experience in team leadership.
  • Aged Care Standards: Understand the Aged Care Standards.
  • Interpersonal Skills: Possess comprehensive experience working in a flexible, multi-skilled team environment with advanced interpersonal, communication, customer service, and networking skills.

Requirements

  • Current Drivers Licence: Hold a current driver's licence.
  • First Aid Certificate: Possess a first aid certificate.
  • NDIS Worker Screening Check: Have completed an NDIS worker screening check.
  • National Criminal History Check: Be willing to undergo a national criminal history check.
  • Pre-employment Medical Assessment: Be willing to complete a pre-employment medical assessment.

Estimate Salary: $80,000 - $110,000 per annum

About Anglican Care

Newcastle Anglican is a faith-based organisation serving the people of the Hunter and the Central Coast. We offer a leading Christian presence to our community through our parishes, four schools, Anglican Care, and Samaritans.

We provide a culturally safe environment for Aboriginal and Torres Strait Islander peoples and welcome all applications.

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