Program Director for Community Supports

2 weeks ago

Newcastle, New South Wales, Australia Challenge Community Services Full time

About the Role:

As a Program Leader – Community Supports, you will play a key role in managing the day-to-day operations of Challenge Community Services’ disability support programs. You will oversee a dedicated team, ensuring that services are tailored to meet each individual’s unique needs while adhering to NDIS regulations and industry standards.

This is a dynamic leadership role where you will collaborate with internal teams, empower staff, and drive positive outcomes for participants.

Key Responsibilities:

  • Oversee and implement community support programs in line with participant goals and organisational objectives.
  • Support and mentor staff, ensuring ongoing development through coaching and training.
  • Manage resources and program schedules to ensure effective service delivery.
  • Advocate for participant rights and empower them to make informed decisions about their care.
  • Ensure compliance with NDIS standards, maintaining high-quality, ethical practices.
  • Collaborate with internal teams (HR, rostering, business support) and external partners to foster smooth operations.

About You:

Essential:

  • Certificate III in Disability, Community Services, or a related field (and willingness to obtain) or at least 3 years of experience in Disability Services.
  • In-depth knowledge of the disability sector, including NDIS funding and compliance.
  • Strong leadership skills with experience in coaching and mentoring teams.
  • Excellent communication, organisational, and negotiation skills.
  • Proficiency in client management systems and Microsoft Office Suite.
  • Compassionate and committed to delivering person-centered care.

Why Join Us?

  • Career Growth: Engage in continuous professional development and take part in our leadership succession planning.
  • Meaningful Work: Make a significant impact in the lives of individuals with disabilities and their support networks.
  • Supportive Environment: Work in a collaborative team that values your expertise and contributions.
  • Salary Packaging Options and Entertainment/Meal Card (if eligible).
  • Celebrate You: Take a day off on your birthday.

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