Customer Service Representative

4 weeks ago


The Rocks, Australia Programmed Full time

About the Company

Our client provides premium healthcare assessments and related services for immigration purposes.

The business operates in a highly complex health and stakeholder environment with significant political and commercial implications.

Key Responsibilities

  • Provide exceptional customer service and help to manage any general enquiries and queries.
  • Deliver accurate and clear information to customers.
  • Be the primary point of contact to customers and address enquiries about visa medicals and manage appointment bookings.
  • Process all booking and administrative transactions in accordance with the established guidelines, standards and procedures.

Requirements

  • Minimum of 1-2 years' relevant experience within a call centre-based role.
  • Excellent time management and organizational skills, with the ability to prioritize multiple tasks.
  • Fantastic communication and listening skills.
  • The ability to thrive in a fast-paced, high volume call centre environment.

We strive for diversity, inclusion and equality of our people and welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

About PERSOLKELLY

Our passion is putting you first. We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.



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