Customer Service Representative

3 days ago

South West Rocks, New South Wales, Australia Coles Full time

About the Role

We're looking for a Customer Service Representative to join our Checkouts and Assisted Checkouts team at Coles Supermarkets. As a key member of our team, you'll be responsible for providing excellent customer service by scanning items, processing payments, and engaging with our customers.

About You and Your Skills

  • A commitment to delivering exceptional customer experiences with enthusiasm, energy, and pace
  • To be knowledgeable and able to answer customer queries confidently
  • To be active and able to work on your feet for long periods of time, with some moderate to heavy lifting and reaching required
  • The flexibility to work a variety of hours across our store trading days, including early mornings, evenings, and weekends

What We Offer

At Coles, we're committed to creating a workplace that's safe, respectful, and inclusive for all our team members. We offer flexible work arrangements, additional leave, and parental leave entitlements to support your wellbeing and career development. We're also proud to be building a gender equitable team and a culture that reflects the diversity of the communities we serve.

How to Apply

If you're passionate about delivering great customer service and working in a fast-paced retail environment, we'd love to hear from you. Please submit your application through our careers site.

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