Customer Service Representative
1 week ago
About the Role:
Tomra is seeking a Customer Experience Ambassador to champion the Containers for Change Scheme and deliver exceptional customer service at our recycling centres. As a key member of our team, you will be responsible for ensuring a great experience for our customers, maintaining a clean and efficient work environment, and promoting the TOMRA brand in Australia.
Key Responsibilities:
- Act as the first point of contact for customer queries and provide exceptional customer service to ensure a great experience.
- Ensure the recycling centre is well-presented by maintaining a safe, clean, efficient, and professional environment for team members and TOMRA customers.
- Carry out regular cleaning and maintenance of our reverse vending machines.
- Monitor the recycling centre for any hazards and report concerns as they arise.
- Perform ad-hoc duties as required by management.
Qualifications and Requirements:
- Have a passion for recycling and the environment.
- Have a keen eye for detail and a motivation to maintain a clean work environment.
- Be a safety champion and ensure everyone's safety.
- Enjoy talking to people and delivering exceptional customer service.
- Have experience in face-to-face customer service.
About TOMRA:
TOMRA is a leading provider of reverse vending machines and recycling solutions. We are passionate about making a positive impact on the environment and our community. If you share our values and are looking for a rewarding career opportunity, please apply now.
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