Customer Service Representative

1 week ago


Seventeen Mile Rocks, Queensland, Australia Tomra Full time

About the Role:

Tomra is seeking a Customer Experience Ambassador to champion the Containers for Change Scheme and deliver exceptional customer service at our recycling centres. As a key member of our team, you will be responsible for ensuring a great experience for our customers, maintaining a clean and efficient work environment, and promoting the TOMRA brand in Australia.

Key Responsibilities:

  • Act as the first point of contact for customer queries and provide exceptional customer service to ensure a great experience.
  • Ensure the recycling centre is well-presented by maintaining a safe, clean, efficient, and professional environment for team members and TOMRA customers.
  • Carry out regular cleaning and maintenance of our reverse vending machines.
  • Monitor the recycling centre for any hazards and report concerns as they arise.
  • Perform ad-hoc duties as required by management.

Qualifications and Requirements:

  • Have a passion for recycling and the environment.
  • Have a keen eye for detail and a motivation to maintain a clean work environment.
  • Be a safety champion and ensure everyone's safety.
  • Enjoy talking to people and delivering exceptional customer service.
  • Have experience in face-to-face customer service.

About TOMRA:

TOMRA is a leading provider of reverse vending machines and recycling solutions. We are passionate about making a positive impact on the environment and our community. If you share our values and are looking for a rewarding career opportunity, please apply now.



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