Front Office Ambassador
1 week ago
The Standard Hotel
We are seeking a dedicated and skilled Front Office Agent to join our team at The Standard Melbourne.
As a key member of our front office team, you will be responsible for delivering exceptional guest experiences from check-in to check-out. You will provide warm welcomes, efficient registration processes, and offer personalized assistance to ensure our guests feel valued and cared for.
We offer a competitive salary package with an estimated $65,000 - $75,000 per annum (dependent on experience).
Job Description:
- Company Overview: We are a leading hospitality company with a commitment to providing exceptional guest experiences.
- Job Summary: We are seeking a skilled Front Office Agent to join our team at The Standard Melbourne.
- Key Responsibilities:
- Deliver exceptional guest experiences from check-in to check-out.
- Provide warm welcomes and efficient registration processes.
- Offer personalized assistance to guests.
- Maintain accurate records in our property management system.
- Ensure seamless communication with colleagues and management.
- Requirements:
- Experience working in a hotel environment.
- Excellent communication and customer service skills.
- Able to work autonomously and remain calm under pressure.
- Flexible to work across a 7-day roster.
- Benefits:
- Competitive salary package.
- Ongoing training and development opportunities.
- Opportunity to work with a dynamic and innovative hospitality company.
- What We Offer:
- A supportive and collaborative work environment.
- The opportunity to work with a talented and experienced team.
- A chance to grow and develop your career in the hospitality industry.
How to Apply: If you are a motivated and enthusiastic individual looking for a challenging role in the hospitality industry, please submit your application.
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