Front Office Ambassador

1 week ago


Melbourne, Victoria, Australia The Standard Hotel Full time

The Standard Hotel

We are seeking a dedicated and skilled Front Office Agent to join our team at The Standard Melbourne.

As a key member of our front office team, you will be responsible for delivering exceptional guest experiences from check-in to check-out. You will provide warm welcomes, efficient registration processes, and offer personalized assistance to ensure our guests feel valued and cared for.

We offer a competitive salary package with an estimated $65,000 - $75,000 per annum (dependent on experience).

Job Description:

  • Company Overview: We are a leading hospitality company with a commitment to providing exceptional guest experiences.
  • Job Summary: We are seeking a skilled Front Office Agent to join our team at The Standard Melbourne.
  • Key Responsibilities:
    • Deliver exceptional guest experiences from check-in to check-out.
    • Provide warm welcomes and efficient registration processes.
    • Offer personalized assistance to guests.
    • Maintain accurate records in our property management system.
    • Ensure seamless communication with colleagues and management.
  • Requirements:
    • Experience working in a hotel environment.
    • Excellent communication and customer service skills.
    • Able to work autonomously and remain calm under pressure.
    • Flexible to work across a 7-day roster.
  • Benefits:
    • Competitive salary package.
    • Ongoing training and development opportunities.
    • Opportunity to work with a dynamic and innovative hospitality company.
  • What We Offer:
    • A supportive and collaborative work environment.
    • The opportunity to work with a talented and experienced team.
    • A chance to grow and develop your career in the hospitality industry.

How to Apply: If you are a motivated and enthusiastic individual looking for a challenging role in the hospitality industry, please submit your application.



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