Luxury Front Desk Associate

2 weeks ago


Sydney, New South Wales, Australia Echo Entertainment Group Full time
Company Overview

The Echo Entertainment Group, owner of The Star Sydney, is a well-established entertainment and resort destination offering a wide range of experiences. Our venue features multiple food and bar destinations, luxury accommodation, and various event venues, including the Sydney Lyric Theatre and Star Event Centre.

Job Summary

This role as a Front Office Agent at The Star Sydney requires an individual with excellent guest service experience and strong communication skills to deliver impeccable service to our guests. The ideal candidate will have prior experience in a 5-star establishment, be proficient in hotel check-in systems, and possess outstanding presentation skills.

About the Role

We are seeking a skilled Front Office Agent to join our exceptional hospitality team. As a key member of our operations, you will ensure efficient check-ins and check-outs, assist with guest bookings, and handle payments with precision. Your diplomatic approach will shine as you address guest inquiries and concerns.

Benefits
  • FREE buffet meal with a new menu every day at our Employee Dining Room
  • Uniform laundered and ready for you daily on property
  • Rosters confirmed in advance and available direct to your mobile
  • Free transport on Light Rail from Central to The Star
  • $10/day parking available on property
  • 30% staff discounts across our award-winning venues on all 3 of our properties
  • Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships
Compensation Package

The estimated salary for this position ranges between $65,000 - $85,000 per annum, depending on experience and qualifications. Additionally, we offer a comprehensive benefits package that includes discounted parking, free transport, and lifestyle benefits.



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