Key Account Growth Specialist

1 week ago

Sydney, New South Wales, Australia beBeeEnterprise Full time $120,000 - $180,000
Enterprise Account StrategistJob Description:

The Enterprise Accounts Team is at the forefront of growth strategy, partnering with large companies to drive innovation and transformation through visual collaboration.

This team is a high-energy, collaborative group focused on establishing Miro as a strategic platform within customers' organisations.

This role owns the end-to-end relationship and strategic growth for a portfolio of key enterprise accounts within the ANZ region.

  • Develop and execute strategic account plans for assigned enterprise customers, identifying key opportunities for expansion and new business growth.
  • Build and maintain strong, long-term relationships with multiple stakeholders (including executives) across your accounts, acting as a trusted advisor.
  • Proactively identify and engage new teams, departments, or high-value use cases within existing accounts to expand Miro's footprint and value.
  • Lead complex sales cycles for both expansion and new business opportunities, from qualification and value articulation through to negotiation and close.
  • Partner closely with Customer Success Managers to ensure customer health, drive adoption of key use cases, and identify growth signals.

This role requires 5+ years of successful experience in quota-carrying Account Management or Account Executive roles within SaaS, managing and growing large, complex enterprise accounts.

A proven track record of consistently exceeding targets through both new business acquisition and account expansion/growth is also required.

Experience managing the full customer lifecycle, including navigating complex renewals and driving expansion opportunities, is necessary.

A strong ability to build relationships and communicate value effectively with diverse stakeholders, including C-level/VP executives, is essential.

Excellent discovery, strategic account planning, and value selling skills are also required.

A collaborative mindset with proven experience working effectively with Customer Success, Sales Engineering, Marketing, and other internal teams is necessary.

Alignment with Mindsets (e.g., Drive, Curiosity, Empathy, Accountability) and a genuine passion for customer success are essential qualities for this role.

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