Senior Customer Experience Leader

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerFocused Full time $180,000 - $250,000
Key Responsibilities:

Our team is seeking an exceptional leader to lead an expert team of bankers in delivering the signature customer experience and management of colleague banking experiences to build customer advocacy.

The successful candidate will be responsible for onboarding, coaching and deployment of resources within the team including career/succession planning, colleague leave, management, and recruitment.

They will also be expected to role model Distinctive Leadership and coaching to implement and embed Premier Ways of Working.

Requirements:
  • Exceptional leadership skills with a proven track record of delivering & driving strong & consistent results.
  • Extensive experience in retail/commercial banking and/or credit assessment & management.
  • Proven track record in leading teams to deliver complex sales.
  • Ability to lead strategic initiatives, identify business opportunities and implement complex strategic plans.
Benefits:

We are committed to providing an environment where you can work your way. Our diverse and inclusive workplace works better for everyone.

In partnership with our Employee Resource Groups (ERGs), we foster an inclusive environment where all colleagues' unique backgrounds and identities are understood, respected, and celebrated.

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