Luxury Concierge Team Assistant

3 weeks ago


Wentworth, Australia Accor Full time

Role Overview

We are seeking a highly skilled and experienced Assistant Chief Concierge to join our luxury hotel team at Sofitel Sydney Wentworth. As a key member of our Concierge team, you will be responsible for assisting in managing the team and ensuring the highest standards of luxury service are consistently delivered to our guests.

Key Responsibilities

  • Assist in efficiently managing the Concierge team to deliver exceptional guest experiences.
  • Lead by example in assisting guests with queries and providing recommendations on dining experiences, tickets to shows, attractions, and transportation.
  • Foster a consistent and guest-centric culture within the team to deliver a unique guest experience in line with our luxury brand standards.
  • Motivate and mentor the team to support their career growth and development.
  • Learn from our experienced Chief Concierge and Hotel leadership team to enhance your skills and knowledge.

Requirements

  • A passion for hospitality and delivering exceptional guest experiences.
  • Experience in a luxury hotel environment or luxury service role.
  • The ability to provide exceptional service exceeding expectations.
  • Strong organisational skills and ability to effectively manage priorities.
  • Demonstrated versatility in responding to guest requests and situations.
  • Proven team management experience.
  • The desire to continue your own learning and growth as we work together to achieve goals.

What We Offer

  • A collaborative and supportive environment.
  • Industry leading rewards, including exclusive discounts on accommodation, dining, bars, and more in over 100 countries with Accor Hotels and our partners.
  • Progressive leave policies, including 10 weeks parental leave.
  • Complimentary dry cleaning and discounted city parking.
  • An inclusive company culture, with a commitment to attracting, recruiting, and promoting diverse talent.
  • Reasonable adjustments to support your needs during the recruitment process.
  • Opportunities for development and growth, with a focus on your success and well-being.


  • Wentworth, Australia Accor Full time

    At Sofitel Sydney Wentworth, we're seeking a talented Assistant Chief Concierge to join our luxury hotel team.This is an exciting opportunity to work in a fast-paced environment, assisting in managing our Concierge team and delivering exceptional guest experiences.As a key member of our team, you will be responsible for:Assisting in efficiently managing the...


  • Wentworth, Australia Accor Full time

    Company DescriptionEmbark on a journey of luxury and excellence with Sydney’s iconic first international 5-star hotel! Sofitel Sydney Wentworth offers an unforgettable luxury escape, where guests discovers the perfect blend of the French Zest and Sofitel luxury. We are currently undergoing a complete transformation and enhancing all the hotel facilities...


  • Wentworth, Australia Accor Full time

    Assistant Chief Concierge OpportunitySofitel Sydney Wentworth, a luxury hotel in the heart of Sydney, is seeking a highly skilled Assistant Chief Concierge to join our team. As a key member of our Concierge team, you will be responsible for delivering exceptional guest experiences and ensuring the highest standards of luxury service are consistently...


  • Wentworth, Australia Accor Full time

    Assistant Chief Concierge OpportunitySofitel Sydney Wentworth, a luxury hotel in the heart of Sydney, is seeking a highly skilled Assistant Chief Concierge to join our team. As a key member of our Concierge team, you will be responsible for delivering exceptional guest experiences and ensuring the highest standards of luxury service are consistently...


  • Wentworth, Australia Accor Full time

    Job Title: Luxury Service ManagerWe are seeking a highly skilled Luxury Service Manager to join our team at Sofitel Sydney Wentworth. As a key member of our Concierge team, you will be responsible for delivering exceptional guest experiences and ensuring the highest standards of luxury service are consistently delivered.Key Responsibilities:Assisting in...


  • Wentworth, Australia Accor Full time

    Job SummaryWe are seeking an exceptional Concierge to join our team at Sofitel Sydney Wentworth. As a key member of our luxury hotel experience team, you will be responsible for delivering outstanding service to our discerning guests.Key ResponsibilitiesAssist guests with queries and provide recommendations on dining experiences, attractions, and...

  • Concierge

    3 months ago


    Wentworth, Australia Accor Full time

    Company DescriptionEmbark on a journey of luxury and excellence with Sydney’s iconic first international 5-star hotel! Sofitel Sydney Wentworth offers an unforgettable luxury escape, where guests discovers the perfect blend of the French Zest and Sofitel luxury. We are currently undergoing a complete transformation and enhancing all the hotel facilities...

  • Luxury Ambassador

    4 weeks ago


    Wentworth, Australia Accor Full time

    Unlock a World of Luxury and ExcellenceSofitel Sydney Wentworth, a 5-star hotel, is seeking a talented Ambassador to join our team. As a luxury hotel, we offer an unforgettable experience, blending French zest and Sofitel luxury.We're undergoing a transformation, enhancing our facilities to deliver outstanding luxury service. Our goal is to provide an...

  • Luxury Ambassador

    1 month ago


    Wentworth, Australia Accor Full time

    Unlock a World of Luxury and ExcellenceSofitel Sydney Wentworth, a 5-star hotel, is seeking a talented Ambassador to join our team. As a luxury hotel, we offer an unforgettable experience, blending French zest and Sofitel luxury.We're undergoing a transformation, enhancing our facilities to deliver exceptional service to our guests. Scheduled to complete in...

  • Luxury Ambassador

    3 weeks ago


    Wentworth, Australia Accor Full time

    Job Title: Luxury AmbassadorJob Summary: We are seeking a Luxury Ambassador to join our team at Sofitel Sydney Wentworth. As a Luxury Ambassador, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for.Key Responsibilities:Assist guests with queries and provide recommendations on dining...

  • Luxury Ambassador

    2 weeks ago


    Wentworth, Australia Accor Full time

    Job Title: Luxury AmbassadorJob Summary: We are seeking a highly skilled Luxury Ambassador to join our team at Sofitel Sydney Wentworth. As a Luxury Ambassador, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for.Key Responsibilities:Assist guests with queries and provide recommendations...

  • Luxury Ambassador

    4 weeks ago


    Wentworth, Australia Accor Full time

    Unlock a World of Luxury and ExcellenceSofitel Sydney Wentworth, a 5-star hotel, is seeking a talented Ambassador to join our team. As a luxury hotel, we offer an unforgettable experience, blending French zest and Sofitel luxury.We're undergoing a transformation, enhancing our facilities to deliver exceptional service to our guests. Scheduled to complete in...

  • Luxury Ambassador

    2 weeks ago


    Wentworth, Australia Accor Full time

    Job Title: Luxury AmbassadorJob Summary:We are seeking a Luxury Ambassador to join our team at Sofitel Sydney Wentworth. As a Luxury Ambassador, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for.Key Responsibilities:Assist guests with queries and provide recommendations on dining...

  • Luxury Ambassador

    2 weeks ago


    Wentworth, Australia Accor Full time

    Key ResponsibilitiesWe are seeking an experienced and charismatic Luxury Ambassador to join our team at Sofitel Sydney Wentworth. The ideal candidate will be knowledgeable on What's On in Sydney and be able to provide assistance with dining experiences, tickets to a show, attraction to see or transportation. The selected candidate will connect with people...

  • Luxury Ambassador

    3 weeks ago


    Wentworth, Australia Accor Full time

    Embark on a journey of excellence with Sofitel Sydney Wentworth, where guests discover a perfect blend of French Zest and luxury.We are transforming our hotel facilities to deliver an outstanding luxury service to our guests. Our new experience will provide an all-encompassing entertainment, leisure, dining, conferencing, and unparalleled hospitality.We're...


  • Wentworth, Australia Accor Full time

    Job Title: Luxury Pastry Chef for Conference and EventsJob Summary: We are seeking a talented Pastry Chef de Partie to join our Conference and Events team at Sofitel Sydney Wentworth. As a key member of our culinary team, you will be responsible for crafting exquisite pastries and desserts for our guests.Key Responsibilities:Prepare and present high-quality...


  • Wentworth, Australia Accor Full time

    Job Title: Head SommelierWe are seeking a highly skilled and experienced Head Sommelier to join our team at Sofitel Sydney Wentworth. As a key member of our beverage team, you will be responsible for developing and implementing a comprehensive wine program that aligns with our hotel's luxury standards.Key Responsibilities:Develop and launch a leading wine...


  • Wentworth, Australia Accor Full time

    Job Title: Reservations Sales AgentAbout the Role:As a Reservations Sales Agent, you will provide exceptional service to our guests by handling their inquiries, booking requests, and hospitality needs. You will be the face of our hotel, offering a personalized experience that reflects our commitment to luxury and excellence.Key Responsibilities:Respond to...


  • Wentworth, Australia Accor Full time

    Unlock a World of LuxurySofitel Sydney Wentworth is seeking a talented Reservations Sales Agent to join our dedicated team. As a key ambassador for our hotel, you will provide exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Deliver outstanding customer service via phone and emailAssist guests with...


  • Wentworth, Australia Accor Full time

    Unlock a World of LuxurySofitel Sydney Wentworth is seeking a skilled Reservations Sales Agent to provide exceptional service to our guests. As a key member of our Reservations team, you will be responsible for:Delivering personalized booking experiences via phone and emailAssisting guests with availability, room selection, and rates while promoting our...