Luxury Concierge Assistant

2 weeks ago


Wentworth, Australia Accor Full time

At Sofitel Sydney Wentworth, we're seeking a talented Assistant Chief Concierge to join our luxury hotel team.

This is an exciting opportunity to work in a fast-paced environment, assisting in managing our Concierge team and delivering exceptional guest experiences.

As a key member of our team, you will be responsible for:

  • Assisting in efficiently managing the Concierge team to ensure the highest standards of luxury service are consistently delivered.
  • Leading by example in assisting guests with queries and providing recommendations, showcasing your knowledge of Sydney's attractions and experiences.
  • Fostering a consistent and guest-centric culture within the team to deliver a unique and memorable guest experience.
  • Motivating and mentoring the team to support their career growth and development.

To be successful in this role, you will have:

  • A passion for hospitality and delivering exceptional guest experiences.
  • Experience in a luxury hotel environment or luxury service role.
  • The demonstrated ability to provide exceptional service exceeding expectations.
  • Strong organisational skills and ability to effectively manage priorities.
  • Demonstrated versatility in responding to guest requests and situations.
  • Proven team management experience.

We offer a collaborative and supportive environment, industry-leading rewards, and opportunities for development and growth. If you're a motivated and experienced professional looking to join a dynamic team, we encourage you to apply.



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