Administrative Officer

3 weeks ago


Townsville, Queensland, Australia KINNECT Full time
About the Role

We are seeking an experienced Administrative Officer to join our team at KINNECT. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and stakeholders.

Key Responsibilities
  • Answer a wide range of enquiries from clients and stakeholders via phone, email, and online chat.
  • Liaise with our medical team to coordinate pre-employment assessments and collate results.
  • Schedule appointments and manage bookings for our clients.
  • Provide administrative support to our team, including data entry and record-keeping.
  • Work collaboratively with our team to achieve excellent customer service outcomes.
What You'll Need
  • Proven experience in a customer-facing role, with excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High level of professionalism and attention to detail.
  • Ability to work well in a team environment and provide excellent support to colleagues.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A supportive and collaborative team environment.
  • Flexible working arrangements to suit your needs.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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