Administrative Officer

2 weeks ago


Townsville, Queensland, Australia KINNECT Full time
About the Role

We are seeking a highly skilled and customer-focused Administrative Officer to join our team at KINNECT. As the first point of contact, you will be responsible for providing exceptional customer service, answering a wide range of enquiries, and coordinating bookings and results for pre-employment medicals and assessments.

Key Responsibilities
  • Answering phone calls and responding to emails in a timely and professional manner.
  • Liaising with stakeholders and clients via our online chat portal.
  • Scheduling pre-employment assessments and coordinating results.
  • Collating results from pre-employment assessments and liaising with KINNECT's medical team.
  • Providing administrative support to the team as needed.
What You'll Love About This Role
  • Opportunities for career growth and development in a dynamic and supportive team environment.
  • A competitive salary and benefits package, including paid parental leave and discounted health insurance.
  • A fun and collaborative work environment with a focus on teamwork and core values.
  • The chance to make a real difference in the lives of our clients and customers.
Requirements
  • Proven experience in a customer-facing role, with excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High level of professionalism and attention to detail.
  • Ability to work well within a team environment and build strong relationships with colleagues and clients.
How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application through SEEK or our careers website. We look forward to hearing from you



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