Customer Experience Manager
1 month ago
About the Role
As a Customer Engagement Coordinator with Activ, you will play a vital role in managing a portfolio of new and existing customers, ensuring a positive customer experience and securing NDIS funding and appropriate services to deliver on our customers' goals.
With a focus on building strong relationships with customers and internal stakeholders, you will work closely with the Customer Experience team to promote Activ's services and deliver quality care to our customers.
Key responsibilities will include meeting with customers and their support networks, providing case management, designing options, and promoting Activ's services in a profitable and meaningful way.
Our ideal candidate will have experience in the disability sector, knowledge of NDIS funding and standards, and a willingness to learn and share knowledge with the ability to constructively challenge at any level to achieve outcomes.
Additionally, you will need a valid driver's licence and a willingness to use your private vehicle. A Cert III in Disability or Individual Support is preferred, but not essential.
What You'll Need to Apply
- Current CV
- A few questions answered
- NDIS Worker Screening Check
- Working with Children Check
- National Police Clearance
- First Aid Certificate
- NDIS Worker Orientation Module
-
Customer Experience Specialist
4 weeks ago
Perth, Western Australia Fisher & Paykel Customer Services Pty Ltd Full timeJob DescriptionFisher & Paykel Customer Services Pty Ltd is a renowned Australasian brand with a global presence, driven by its values of being trusted, sustainable, innovative, generous, and curious.We are seeking an experienced Appliance Service Technician to join our Perth team. The ideal candidate will possess strong communication skills, be...
-
Strategic Customer Experience Manager
3 weeks ago
Perth, Western Australia Microsoft Full timeOverviewWe are seeking a highly skilled Strategic Customer Experience Manager to join our team at Microsoft. In this role, you will be responsible for executing against our customer success contracts and orchestrating cross-functional programs that deliver customer value and drive transformational customer outcomes.About the RoleThis is an exciting...
-
Customer Experience Management Lead
3 weeks ago
Perth, Western Australia ABN Group Full timeUnleash Your Potential as a Customer Experience Management LeadWe are seeking an exceptional Customer Experience Management Lead to join our passionate and dedicated team at ABN Group.About UsABN Group is a pioneer in the building, property, and finance industries, with a 45-year history of making home ownership a reality for thousands in Western Australia...
-
Customer Experience Manager: Fremantle
4 weeks ago
Perth, Western Australia Kathmandu Full timeAbout the RoleAs an Assistant Store Manager at Kathmandu, you will support the Store Manager in operating an effective and profitable store. Key responsibilities include assisting the Store Manager to develop and foster a customer-focused culture, inspiring and leading a diverse team, and creating a memorable shopping experience for...
-
Customer Experience Lead
3 weeks ago
Perth, Western Australia ABN Group Full timeAbout ABN GroupABN Group has been a pioneer in the building, property, and finance industries for nearly five decades. We have made home ownership a reality for thousands in Western Australia and Victoria by crafting over 90,000 homes.Our commitment to excellence is reflected in our customer-centric approach. One in four customers refers us to their loved...
-
Customer Experience Manager
4 weeks ago
Perth, Western Australia Pan Pacific Hotels Group Full timeJob OverviewThe Pan Pacific Hotels Group is seeking a highly skilled Duty Manager to join our team. In this role, you will be responsible for overseeing the Front Office and ensuring exceptional guest satisfaction.
-
Customer Experience Director
1 week ago
Perth, Western Australia Derwent Search Full timeAt Derwent Search, we are passionate about making the dream of affordable home ownership a reality for more people. Our mission is to deliver high social impact through transitional finance solutions.The organisation is undergoing a transition to Government Trading Enterprise (GTE) status and is poised for an exciting future impacting affordable housing...
-
Customer Experience Liaison
4 weeks ago
Perth, Western Australia ABN Group Full timeAbout ABN GroupWe are a pioneering force in the building, property, and finance industries, crafting over 90,000 homes for thousands in Western Australia and Victoria.Our companies include Dale Alcock Homes, Homebuyers Centre, Webb & Brown-Neaves, PACT, Resolve Finance and Home Collective. We've built a family of 1,900+ employees and 3,000+ subcontractors...
-
Customer Experience Advocate
4 weeks ago
Perth, Western Australia ABN Group Full timeAbout ABN Group">We're a leading Australian company with over 45 years of experience in building, property, and finance industries. Our market-leading companies include Dale Alcock Homes, Homebuyers Centre, Webb & Brown-Neaves, PACT, Resolve Finance and Home Collective.Our team is committed to crafting exceptional customer experiences, making the dream of...
-
Customer Experience Specialist
4 weeks ago
Perth, Western Australia The Just Group Full timeAbout The Just GroupWe are a leading Australian retailer with 7 brands across Australia, New Zealand and online. Our portfolio includes Dotti, Jacqui E, Jay Jays, Just Jeans, Peter Alexander, Portmans & Smiggle.Job DescriptionWe are seeking a Sales Assistant to join our team at Midland Gate store. As a Sales Assistant, you will be responsible for delivering...
-
Customer Experience Liaison
3 weeks ago
Perth, Western Australia ABN Group Full timeAbout ABN Group">We're a pioneering company in building, property, and finance industries with almost 45 years of experience. Our market-leading companies include Dale Alcock Homes, Homebuyers Centre, Webb & Brown-Neaves, PACT, Resolve Finance, and Home Collective. We've crafted over 90,000 homes, ranging from first homes to luxury residences, maintaining...
-
Customer Experience Champion
4 weeks ago
Perth, Western Australia Cotton Traders Full timeSeeking a Customer Experience Champion to join our high street store in Perth, working 4, 8, 12 or 16 hours per week. You will be part of a brilliant team and deliver an exceptional customer experience.About Cotton TradersWe are a multi-channel retailer with over three decades on the high street. Our brand is built on a strong foundation of quality, value,...
-
Customer Experience Ambassador
2 weeks ago
Perth, Western Australia ABN Group Full timeAbout ABN GroupWe are a leading building, property, and finance company in Western Australia and Victoria, with over 90,000 homes crafted to date. Our commitment to excellence has earned us the trust of our community.The RoleAs a Customer Experience Coordinator, you will be the first point of contact for our valuable customers, providing an exceptional...
-
Customer Experience Manager
4 weeks ago
Perth, Western Australia Kathmandu Full timeAbout KathmanduKathmandu is a leading global outdoor lifestyle brand that was born out of a passion for the outdoors over thirty years ago. Our mission is to improve the wellbeing of the world by getting more people outdoors, as nature has a positive transformative effect on us all.We've been living our best lives for over 30 years, and now you can too. Join...
-
Customer Experience Ambassador
3 weeks ago
Perth, Western Australia Cotton Traders Full timeWe are seeking an enthusiastic Retail Sales Assistant to join our brand new Perth store. Located in the city centre, you will work alongside brilliant colleagues and be responsible for delivering a true and honest customer experience.As a member of our team, you will be expected to:Help to merchandise the store in line with our brand guidanceManage store...
-
Customer Experience Ambassador
3 weeks ago
Perth, Western Australia ABN Group Full timeAbout UsABN Group is a pioneer in the building, property, and finance industries with over 45 years of experience.We have crafted over 90,000 homes, ranging from first homes to luxury residences, while maintaining the trust of our community. Our employees and subcontractors are bound by values of Relentless, Fun, Authentic, Passion, Excellence, and...
-
Customer Experience Coordinator
2 weeks ago
Perth, Western Australia Woolworths Group Full timeAbout UsWoolworths Group is a leading retail company with over 128,000 team members across Australia and New Zealand. We are committed to providing excellent customer service and creating better experiences for our customers and communities.The RoleWe are seeking an experienced Customer Service Representative to join our team as an Online Personal Shopper....
-
Customer Experience Leader
2 weeks ago
Perth, Western Australia Woolworths Group Full timeAbout the RoleWe are seeking a seasoned leader to spearhead our online operations, driving excellence in customer experience and team performance.Key Responsibilities:Leverage expertise to manage teams across our Online department, prioritizing customer satisfaction and order accuracy.Collaborate with cross-functional teams to ensure seamless order...
-
Customer Experience Ambassador
4 weeks ago
Perth, Western Australia SMAART Recruitment Full timeAbout the Role:As a Customer Service Professional at SMAART Recruitment, you will be involved in diverse business projects centered around customer service. Your tasks will include updating and managing customer information using different systems, collaborating with team members for a smooth customer experience, and adhering to company policies and...
-
Customer Experience Ambassador
2 weeks ago
Perth, Western Australia HelloFresh Australia Full time**About the Role:**HelloFresh Australia is a leading food delivery company that offers fresh, seasonal ingredients and delicious recipes to customers across Perth.We are seeking an experienced Sales Representative to join our energetic sales team in Perth. If you are a motivated individual with excellent communication skills and a passion for delivering...